Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD while playing games

23 Nov 2012   #1
Aequitas

Windows 7 ultimate 64 bit
 
 
BSOD while playing games

Hi everyone I hope you can help me and if you can't thank you in advance for your time and effort.

So my computer BSOD's every now and then while playing games, really annoying but I just dealt with it.

Recently I got an ssd and decided to upgrade to windows 7 (from xp) with that. It wasn't bad at first but now it crashes within 5 minutes of starting a game (starcraft 2 and league of legends are the two games I play).

I do not believe that it is a heat issue as idle temperature is about 45 celsius and at time of crash the temperature is only at 55 or so.

I have up to date graphics drivers.

Dumps included as attachment. If you need any other information just ask and I will respond as quickly as I can.

I would really appreciate any help you could offer and again thank you for your time,
Aequitas


My System SpecsSystem Spec
.
23 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.

► First try to use a different version of display driver.
Scan the system for possible virus infection.
Use Microsoft Security Essentials.
[***Uninstall the existing antivirus]
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

update the network driver.
Code:
Name    [00000007] Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Driver    c:\windows\system32\drivers\rt64win7.sys (7.2.1125.2008, 183.00 KB (187,392 bytes), 11/06/2009 6:35 AM)
First, download the network card driver from manufactuer's website, Realtek
Then reinstall the driver:
  1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
  2. Double click to expand "Network adaptors".
  3. Right click your network card and click Uninstall.
  4. Check "Delete driver software for this device" check box, click OK.
  5. Restart the computer
  6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.
Plan for a BIOS update.
Code:
BIOS Version/Date    American Megatrends Inc. 0401, 9/09/2008
But, dont do it without asking for assistance, if you dont know about it. And, if the earlier steps are eough for fixing the issue, you may let it be pending for right now.

Let us know the results.
My System SpecsSystem Spec
23 Nov 2012   #3
Aequitas

Windows 7 ultimate 64 bit
 
 

Thank you for your reply.
I did the first thing you said and installed 306.23 after using that program to delete the drivers and then managed to play a 25 minute game of starcraft without crashing at all. (last bsod's were all 1-5 minutes into the game before bsod). So it seems to have fixed it for now.
I must go to bed presently but will test for longer tomorrow to ensure that it has fixed it. Because I used to be able to play several games of starcraft before the driver change sometimes or sometimes it would just crash on the first game. (one game is not conclusive evidence is what I am trying to say)

If it still BSOD's tomorrow I will try updating the network driver and then the BIOS update. I seriously doubt that it is a virus problem though because this is a brand new installation of windows 7, however if the problem is still not fixed then I will try those two as well.
My System SpecsSystem Spec
.

23 Nov 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Actually, all those elements are having somehow implication on those crashes. And, you should run those virus scans. Those will not hurt ... but will make you sure that there is no threat at all.
My System SpecsSystem Spec
24 Nov 2012   #5
Aequitas

Windows 7 ultimate 64 bit
 
 

Ok so I got home turned on my pc and went to have a shower. When I had come back the computer had BSOD'd I could tell because the "the system has recovered from a serious error" message was on the screen. Soon after the computer BSOD's again while I was just browsing the internet. But now it's stopped randomly BSOD'ing and I ran the scans, found one threat (HackTool.Wpakill) (on C drive, will run scans for other two hard drives over night).

I uninstalled the network driver but there was no option to delete the driver software for this device. just an ok/cancel option.

I have attached the latest grab all thing and am now going to see if the removal of that virus and the reinstall of the network drivers fixed it.
My System SpecsSystem Spec
24 Nov 2012   #6
Aequitas

Windows 7 ultimate 64 bit
 
 

so within 3 minutes of starting my league of legends game my computer BSOD's. But on reboot I managed to play out the rest of the game (20 or so minutes) just fine.
i've attached the dump file for that crash (i think it's right)

I wanna try the BIOS update now but i'm not sure how to do it.

EDIT: So next League game I play. BSOD's twice within 40 minutes. about 10 minutes and 35 minutes into the game.
Crash 1 minute into next game
crash 20 minutes and 30 minutes and 40 minutes into the next game
I play some starcraft crash 15 minutes into the first game
10 minutes into the next one
ill attach the new dumpzip momentarily
My System SpecsSystem Spec
24 Nov 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

As I am seeing, there is stop 0x10E, that is video memory error.

I am to search a bit more, and it is to ask the others in this issue. In between, you search some display driver update via windows update.
My System SpecsSystem Spec
24 Nov 2012   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Aequitas, Please fill out your system specs as complete as possible. You can do it from the bottom left of your last post, click on My system specs, then edit system specs. Or, at the top of this page click on User CP and in the left column is system specs. To see what we like, click on my system specs in the bottom left of this post to see mine. It is difficult to help if we don't know what hardware you are using. If it is a premade computer please put the manufacturers name and complete model number in and list it as a desktop or laptop.
My System SpecsSystem Spec
24 Nov 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Here are some info, Steve.

Microsoft Windows 7 Ultimate 6.1.7601 Service Pack 1 Build 7601
Processor Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz, 2833 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0401, 9/09/2008
Total Physical Memory 4.00 GB
Available Physical Memory 1.77 GB
NVIDIA GeForce GTS 250
BiosMajorRelease = 4
BiosMinorRelease = 1
BiosVendor = American Megatrends Inc.
BiosVersion = 0401
BiosReleaseDate = 09/09/2008
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
SystemFamily = To Be Filled By O.E.M.
SystemVersion = System Version
SystemSKU = To Be Filled By O.E.M.
BaseBoardManufacturer = ASUSTeK Computer INC.
BaseBoardProduct = P5Q3
BaseBoardVersion = Rev 1.xx
My System SpecsSystem Spec
24 Nov 2012   #10
RoasterMen

Windows 10 Pro 64-bit
 
 

I only had 1 BSOD because of setting the video settings on Half Life 2 Maxed out before when I was still using Intel GMA 3100 lol
My System SpecsSystem Spec
Reply

 BSOD while playing games




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing some games/recently playing FIFA World
The title speaks for itself, i have dump files listed below, and i would really like to fix this problem. Thank you in advance.
BSOD Help and Support
BSOD When playing games and playing flash player.
Hello guys. So here is my issue i dont really know how to specific it further then this still hope it will help. I have been getting BSOD for a while now and it's getting to the point i cant do a single thing on the computer. I did the config for dumps and so on and ended up with this RAR file...
BSOD Help and Support
BSOD whilst playing various games. Also happens when not playing games
Hello all, I've been having a few problems with my laptop since I bought it. The problem mainly occurs when I'm playing a game (usually xcom: enemy unknown or deus ex HR at the moment) but has occurred when I'm browsing the internet (albeit far less often). The BSODs appear to be random but I'm...
BSOD Help and Support
BSOD downloading games/playing games/using internet 0x00000007F
I just updated and rebuilt my PC and have reinstalled Win 7 64 bit and am constantly getting a BSOD while using the PC. Specifically while downloading/installing/playing games. I have also had the error occur just while surfing the internet. From the program Blue Screen Viewer it seems to...
BSOD Help and Support
BSOD randomly after playing games or playing movies )
Hi Guys, I have issues with my desktop. I randomly get the bsod (kernel data inpage error). I thought it started after I installes the new ATI drivers. So I tried older drivers but without any result. After that I thought it was an issues with Win 7 64bit. So I installed 32bit. But still I get...
BSOD Help and Support
BSOD Playing various games, closing games, no overheating.
Hello, first time poster looking for help as I can't diagnose my issue after trying numerous things. Currently when I play a game the BSOD happens randomly, I can go a whole day without it, or it can happen frequently. It happens the most when I close or exit a game, then it'll kick to a blue...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:48.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App