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Windows 7: Computer freezes randomly and makes an err sound toshiba e305


23 Nov 2012   #1

windows 7 home premium 64 bit
 
 
Computer freezes randomly and makes an err sound toshiba e305

this is not an BSOD error, i just don't know where to post it.
my laptop a toshiba e305, will freeze completely mouse included and force me to restart. this happens often and i am looking for a fix, it usually happens when i torrent something, (i no there are no viruses) and have tried changing torrent clients. it also happens when i watch videos on occasion, usually youtube, putlocker, ect. or when loading webpages. please help. when i am watching a videos get a loud ERR sound. i am willing to try anything really. i am okay with computers no the best, but please explain how to do the steps.

I do not know what files to post so so if you need me to post something just let me know
and this is not a BSOD. i am sorry if i posted in the wrong place.


My System SpecsSystem Spec
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23 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
23 Nov 2012   #3

windows 7 home premium 64 bit
 
 
the file

here you go
My System SpecsSystem Spec
.


23 Nov 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Try to update this driver ....
Code:
Name    [00000007] Intel(R) Centrino(R) Advanced-N 6250 AGN
Driver    c:\windows\system32\drivers\netwns64.sys (14.0.2.2, 8.11 MB (8,507,392 bytes), 1/4/2011 1:29 PM)
Get it from Intel Download Center.
My System SpecsSystem Spec
23 Nov 2012   #5

windows 7 home premium 64 bit
 
 

okay i downloaded the driver the .exe for 64 bit
i will test it out later tonight
My System SpecsSystem Spec
23 Nov 2012   #6

windows 7 home premium 64 bit
 
 

okay I tried that and downloaded a torrent, and it froze, i am going to see if i installed the drivers right
here is the the new config file
My System SpecsSystem Spec
24 Nov 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The driver is installed properly.
You may uninstall spybot as a test.
My System SpecsSystem Spec
24 Nov 2012   #8

windows 7 home premium 64 bit
 
 

so uninstall spybot and then try to torrent
just checking
My System SpecsSystem Spec
24 Nov 2012   #9

windows 7 home premium 64 bit
 
 

k computer just froze
i uninstalled spybot i am going to reinstall the wifi
My System SpecsSystem Spec
25 Nov 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Also, can you tell us, what are the network connections you are using right now?
My System SpecsSystem Spec
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 Computer freezes randomly and makes an err sound toshiba e305




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