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Windows 7: (bsod) system_service_exception

23 Nov 2012   #1

Windows 7 Home Premium 64bit
 
 
(bsod) system_service_exception

I have recently been have multiple BSOD for DRIVER_IRQL_NOT_LESS_OR_EQUAL, I updated all my drivers, ran a registry cleaner, and all my windows updates are current. I am now getting a BSOD for SYSTEM_SERVICE_EXCEPTION at random moments. My computer shuts down quite quickly when I launch, so I will just post my technical information via text.

Information:

SYSTEM_SERVICE_EXCEPTION

Technical Information:

*** STOP: 0x0000003B (0x00000000C0000005, 0xFFFFF80002CA66C2, 0xFFFFF88007C98930, 0x0000000000000000)



Information about other (BSOD)

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Technical information:

*** STOP: 0x000000D1 (0x0000000000000088, 0x0000000000000002, 0x0000000000000000, 0xFFFFF88004E6158B)

*** atikmdag.sys - Address FFFFF88004E6158B base at FFFFF88004A8F000, DateSt(screen cutoff)
4dae3c99

My System SpecsSystem Spec
.

23 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

My System SpecsSystem Spec
23 Nov 2012   #3

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
I've read that and I cannot do that, my computer shuts down to quickly. I hope the information I've provided is enough. I will keep trying to create a dump file, but so far am having no luck.
My System SpecsSystem Spec
.


23 Nov 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Are you able to get into safe mode or safe mode with networking from Advanced Boot Options
My System SpecsSystem Spec
23 Nov 2012   #5

Windows 7 Home Premium 64bit
 
 

I am trying that now, if it lets me I will set-up the dump file from there and then post it. I'll get back to you as soon as I can.
My System SpecsSystem Spec
23 Nov 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

OK. Take your time.

Please fill in all system specs when you get the chance:
  1. Click on User CP on the top right of this page
  2. Click on Edit System Spec
  3. Fill in your computer specs
And is this Laptop or a Desktop? Age of all the hardware status? Warranty status?

Let us know.
My System SpecsSystem Spec
23 Nov 2012   #7

Windows 7 Home Premium 64bit
 
 

Here is the dump file

System hardware is about 2 years old, desktop.
My System SpecsSystem Spec
23 Nov 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by Random789654 View Post
Here is the dump file

System hardware is about 2 years old, desktop.
I'm taking a look at them.

Upload a screenshot of your hard disk using crystal disk info and "Summary" tab using Speccy:
My System SpecsSystem Spec
23 Nov 2012   #9

Windows 7 Home Premium 64bit
 
 

When using speccy it says "Cannot initialize SPC dll" for the CPU, RAM, Motherboard, Graphics, and Hard Drives
My System SpecsSystem Spec
23 Nov 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Try with HWmonitor from the CPUID link
My System SpecsSystem Spec
Reply

 (bsod) system_service_exception





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