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Windows 7: BlueScreen Problem

24 Nov 2012   #11
priya09

Microsoft Windows 7 Home Premium x64
 
 

Disk Check showed that everything was fine and I'm attaching the results from the other two tests. I don't have a CD available on me so I can't do the hard drive diagnostic procedure...Sorry!

Attachment 242847

Attachment 242848

Attachment 242849

Attachment 242850


My System SpecsSystem Spec
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24 Nov 2012   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

They look okay

Our friend is in a different time zone so probably you'll receive a reply for the CBS log later.

Till then, let us know if there are any BSOD-s or crashing issues.
My System SpecsSystem Spec
24 Nov 2012   #13
priya09

Microsoft Windows 7 Home Premium x64
 
 

Will do! Thank you so much!!!
My System SpecsSystem Spec
.

24 Nov 2012   #14
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You're welcome.

See you soon
My System SpecsSystem Spec
24 Nov 2012   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please attach the complete CBS.log file (zipped!) - the bits you're showing above may not be the whole story.
Please also download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and attach it to a reply.
My System SpecsSystem Spec
24 Nov 2012   #16
priya09

Microsoft Windows 7 Home Premium x64
 
 

My System SpecsSystem Spec
24 Nov 2012   #17
priya09

Microsoft Windows 7 Home Premium x64
 
 

Oh and the BSOD isn't fixed...I got the error last night when I tried to shut it down and then it restarted instead
My System SpecsSystem Spec
25 Nov 2012   #18
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Upload the newest files.
My System SpecsSystem Spec
25 Nov 2012   #19
priya09

Microsoft Windows 7 Home Premium x64
 
 

My System SpecsSystem Spec
25 Nov 2012   #20
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Do you have something inserted in your DVD/CD rom?
My System SpecsSystem Spec
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