New
#1
BlueScreen Problem
Whenever I try to shutdown my laptop, it doesn't do so and instead it will restart and then I have to shut it down again. And then when I turn on my laptop the next day, I get the BlueScreen Error.
Thank you so much and any help is appreciated!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80088821B0
BCP3: FFFFF80000B9C518
BCP4: FFFFFA80089D22E0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\WINDOWS\Minidump\112312-20092-01.dmp
C:\Users\Priya\AppData\Local\Temp\WER-52260-0.sysdata.xml
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