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Windows 7: BSOD Microsoft Windows Kernel Power 331C3B3A-2005-44C2-AC5E-77220C37D6

23 Nov 2012   #1
kazb

Windows 7 Professionel 64 bit
 
 
BSOD Microsoft Windows Kernel Power 331C3B3A-2005-44C2-AC5E-77220C37D6

Hi everyone.
I hope you can help me. I just put together a new system with a ASUS P8Z77-V motherboard, Intel I5-3570,16GB Corsair Vengence ram, MSI GTX660 Graphics and a Vertex 2 and a Vertex 3 drive ( system and programs ). It is pretty fast.....until it crashes. It usualy happens when i am light surfing the net or when the computer is left on it's own showing the desktop !
When it happens while surfing then the pages stops responding and the top and bottom sort of dissapear. I can still move the mouse, but after a couple of seconds it goes into a BSOD. The Eventlog says kernel power, id 41, category 63
I have read a lot of forums with different sollutions but I haven't figured it out yet. I am thinking a driver problem, antivirus (avg2013 free) or maybe the Vertex 2 SSD.
I have updatet everything including bios and firmware for the drives.

I tried to install a program to read the dump files but it didn't work out. I have included the dumps here. I really hope someone can tell me exactly what driver / file is causing the trouple.
Thanks in advance
Kenneth
Here are 2 of the dumps made by windows:
https://skydrive.live.com/redir?resid=AB6887057EFF9CE9!145
https://skydrive.live.com/redir?resid=AB6887057EFF9CE9!144

Here is the code bit from the eventlog:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-11-23T15:35:25.272010100Z" />
<EventRecordID>12002</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Desktop-Pc</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">244</Data>
<Data Name="BugcheckParameter1">0x3</Data>
<Data Name="BugcheckParameter2">0xfffffa80107e6060</Data>
<Data Name="BugcheckParameter3">0xfffffa80107e6340</Data>
<Data Name="BugcheckParameter4">0xfffff80002f8e460</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

The rar file is attached


My System SpecsSystem Spec
.
24 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

All the dumps come with bugcheck F4. (Usually hard drive/storage related)

Is the firmware for your SSD up to date? Recheck. And use Microsoft Security Essentials during troubleshooting. (Remove AVG with its removal tool by searching in google)
Code:
Model	OCZ-VERTEX2
Model	OCZ-VERTEX3
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
BugCheck F4, {3, fffffa80107e6060, fffffa80107e6340, fffff80002f8e460}
----- ETW minidump data unavailable-----
Probably caused by : wininit.exe
................................................................................
BugCheck F4, {3, fffffa800f401060, fffffa800f401340, fffff80002fd7460}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe
................................................................................
BugCheck F4, {3, fffffa80109bab30, fffffa80109bae10, fffff80002fcd460}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe
................................................................................
BugCheck F4, {3, fffffa80108e6060, fffffa80108e6340, fffff80002f80460}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe
................................................................................
BugCheck F4, {3, fffffa80108d8b30, fffffa80108d8e10, fffff80002f80460}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe
................................................................................
BugCheck F4, {3, fffffa801099cb30, fffffa801099ce10, fffff80002f80460}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe
................................................................................
BugCheck F4, {3, fffffa80108d67e0, fffffa80108d6ac0, fffff80002f86460}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe
................................................................................
BugCheck F4, {3, fffffa80109c4b30, fffffa80109c4e10, fffff80002fdc460}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

0: kd> !sysinfo cpuspeed
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3410
Run Disk Check on your hard disk for file system errors and bad sectors on it:Make sure all the ram clock/speeds are the same.If you are overclocking any hardware, STOP. Reset any changed values back to default.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
Errors are sometimes found after 8 passes.
Do this test overnight, before going to bed.

Let us know the results.
My System SpecsSystem Spec
Reply

 BSOD Microsoft Windows Kernel Power 331C3B3A-2005-44C2-AC5E-77220C37D6




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