Several BSOD's and intermittent crashing.


  1. Posts : 3
    Windows 7 ultimate x64
       #1

    Several BSOD's and intermittent crashing.


    Specs:
    Mobo: ga-ma790gpt-ud3h
    cpu: amd phenom x4 955 black edition
    ram: 4 gbs (2x2gb) @ 1600mhz a-data gaming series
    gpu: gigabyte radeon 5770hd
    hdd: some old western digital from my previous pc, something black series
    psu: ocz modxstream 600w
    os: windows 7 64 bit ult edition

    Description of problems: At first when it starts up drivers and programs will crash, then a blue screen. Blue screening - many different errors, but sometimes I can get it to boot through restarting and it wont stall, and if I sleep the computer instead of turning it off it will never crash as long as it doesn't get turned off. I have reinstalled windows several times using different discs and I have the same result.

    I attached the SF debugging tool thing. Thanks!

    Edit: I should add I ran memtest for however many passes were recommended on another tech forum and everything checked out. Also used prime95 and nothing.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard.

    Install Service pack 1.
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack Center - Microsoft Windows
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: fffffa80039647e0, the pool entry being checked.
    Arg3: fffffa81039647e0, the read back flink freelist value (should be the same as 2).
    Arg4: fffffa80039647e0, the read back blink freelist value (should be the same as 2).
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x19_3
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  TrustedInstall
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80003005d6f to fffff80002ed35c0
    
    STACK_TEXT:  
    fffff880`091f4538 fffff800`03005d6f : 00000000`00000019 00000000`00000003 fffffa80`039647e0 fffffa81`039647e0 : nt!KeBugCheckEx
    fffff880`091f4540 fffff880`013091f4 : 00000000`00000004 fffffa80`056a2800 fffff8a0`00000002 fffff8a0`00000000 : nt!ExAllocatePoolWithTag+0x11f6
    fffff880`091f4630 fffff880`012f6f15 : fffffa80`056a28f0 fffffa80`040519e8 fffffa80`04ba2180 fffff8a0`023fbed8 : Ntfs!NtfsOpenAttribute+0x8d4
    fffff880`091f4740 fffff880`012f385b : fffff880`07b50ac0 fffffa80`056a28f0 fffff8a0`023fbed8 fffff8a0`0000003e : Ntfs!NtfsOpenExistingAttr+0x145
    fffff880`091f4800 fffff880`012f3fcf : fffffa80`056a28f0 fffffa80`04051690 fffff8a0`023fbed8 fffff880`0000003e : Ntfs!NtfsOpenAttributeInExistingFile+0x5ab
    fffff880`091f4990 fffff880`01304f46 : fffffa80`056a28f0 fffffa80`04051690 fffff8a0`023fbed8 00000000`00000701 : Ntfs!NtfsOpenExistingPrefixFcb+0x1ef
    fffff880`091f4a80 fffff880`012ff35d : fffffa80`056a28f0 fffffa80`04051690 fffff880`091f4c60 fffff880`091f4ca8 : Ntfs!NtfsFindStartingNode+0x5e6
    fffff880`091f4b50 fffff880`0126bcfd : fffffa80`056a28f0 fffffa80`04051690 fffff880`07b50ac0 fffffa80`03fceb00 : Ntfs!NtfsCommonCreate+0x3dd
    fffff880`091f4d30 fffff800`02ecb447 : fffff880`07b50a30 00000000`002c3940 00000000`76f05270 00000000`00000000 : Ntfs!NtfsCommonCreateCallout+0x1d
    fffff880`091f4d60 fffff800`02ecb401 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxSwitchKernelStackCallout+0x27
    fffff880`07b50900 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwitchKernelStackContinue
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!ExAllocatePoolWithTag+11f6
    fffff800`03005d6f cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt!ExAllocatePoolWithTag+11f6
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  503f857d
    
    FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExAllocatePoolWithTag+11f6
    
    BUCKET_ID:  X64_0x19_3_nt!ExAllocatePoolWithTag+11f6
    
    Followup: MachineOwner
    ---------
    In such a situation, it is better to enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

    Let us know the results, with the subsequent crash dumps, if any.

    Also, as per the stack, you should perform some disc checks.

    1. Update your SSD's Firmware (Skip it, if it is not a SSD)
    2. Reseat the sata and power.
    3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
    4. Seatool for dos: SeaTools | Seagate download
      Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
      My Computer


  3. Posts : 3
    Windows 7 ultimate x64
    Thread Starter
       #3

    Attached the minidumps, ran chkdsk, all good, updated to sp1. will run the hdd tool tonight when I don't need the pc.
      My Computer


  4. Posts : 25
    win 7 x64
       #4

    Unless all your problems are solved:
    Still memory corruption problems. I see you run verifier, good. Try memtest from hcidesign as well.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    As per your latest dump, it is not SP1 installed still, and driver verifier is not enabled.
      My Computer


  6. Posts : 3
    Windows 7 ultimate x64
    Thread Starter
       #6

    Today it wouldn't boot, safe mode or normal. Ran startup repair, it said it couldn't repair this pc automatically, so I had to use a restore point, so I'm not sure of how current this dump is. It should have some sp1 blue screens.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Yes, this one contains a dump of today.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffffa8104b1131c, 0, fffff880012e63b6, 5}
    
    
    Could not read faulting driver name
    Probably caused by : Ntfs.sys ( Ntfs!NtfsFilterCallbackAcquireForCreateSection+4a )
    
    Followup: MachineOwner
    ---------
    1. Update your SSD's Firmware
    2. Reseat the sata and power.
    3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
    4. Seatool for dos: SeaTools | Seagate download
      Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

    Scan the system for possible virus infection.


    Uninstall Avast using Avast Uninstall Utility.
    Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

    Download and install those, and then run full system scans with both of them, one by one.


    Let us know the results.
      My Computer


 

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