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Windows 7: BSOD Randomly win32k.sys Bad_Pool_Header HIDClass.sys

26 Nov 2012   #21
iqnaul

windows 7 proffesional x64
 
 

Quote   Quote: Originally Posted by F5ing View Post
A corrupted install, maybe? Run for awhile without it to see what happens. Then reinstall and see...
I already reinstall using the newest but the BSOD still come


My System SpecsSystem Spec
.
26 Nov 2012   #22
iqnaul

windows 7 proffesional x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Installed waterfox, when I'm using it then the Blue Screen came again , now I'm using chrome almost 5 hours and everything normal
My System SpecsSystem Spec
26 Nov 2012   #23
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

May be some plugin corruption ... I cannot say it with certainty. But as the other browsers are safe for you, better you use those.
My System SpecsSystem Spec
.

26 Nov 2012   #24
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by iqnaul View Post
Quote   Quote: Originally Posted by Britton30 View Post
You might give this Dell Support site a try. Pay attention for USB or touchpad driver updates, the HIDsys refers to mouse, keyboard or touchpad.
Support for Home Users | Dell US
okay I'll try it. But the BSOD will always come if I'm using my firefox
Did you try this with IE? Yes/No?
My System SpecsSystem Spec
26 Nov 2012   #25
iqnaul

windows 7 proffesional x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Quote   Quote: Originally Posted by iqnaul View Post
Quote   Quote: Originally Posted by Britton30 View Post
You might give this Dell Support site a try. Pay attention for USB or touchpad driver updates, the HIDsys refers to mouse, keyboard or touchpad.
Support for Home Users | Dell US
okay I'll try it. But the BSOD will always come if I'm using my firefox
Did you try this with IE? Yes/No?
I also using IE to browsing and the system runs well no BSOD
My System SpecsSystem Spec
27 Nov 2012   #26
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Try the Dell Support site to see if it finds any driver updates for you. Use IE to do it.
My System SpecsSystem Spec
27 Nov 2012   #27
iqnaul

windows 7 proffesional x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Try the Dell Support site to see if it finds any driver updates for you. Use IE to do it.
All drivers is up to date, now I'm using Chrome
My System SpecsSystem Spec
27 Nov 2012   #28
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Use it as normal, upload any new BSOD dumps.
My System SpecsSystem Spec
29 Nov 2012   #29
iqnaul

windows 7 proffesional x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Use it as normal, upload any new BSOD dumps.
i think I figure out the problem, there's a problem with fnts. everytime I opened word, notepad, and editing fonts with photoshop the bsod came. it says win 32k.sys

is there any solutions?

I attached the minidumps file for today november 30, 2012
My System SpecsSystem Spec
30 Nov 2012   #30
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Run through all of these tests.

Some hardware tests to run.

Graphics card:
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html#post866972


Hard drive(s):
Pick one for your HDD brand or use Seatools.
7 Free Hard Drive Testing Software Tools


RAM (memory):
This will require memtest on a bootable CD or USB stick.
RAM - Test with Memtest86+
My System SpecsSystem Spec
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 BSOD Randomly win32k.sys Bad_Pool_Header HIDClass.sys




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