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Windows 7: BSOD on return from sleep mode

27 Nov 2012   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Upload a screenshot of your hard disk using crystal disk info and summary tab using speccy:
PS: Do a fresh install to see how things are.


My System SpecsSystem Spec
.
27 Nov 2012   #12
HairyScot

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

This problem started after a fresh install one week ago, so I am understandably reluctant to go back down that route.
Have attached the speccy and crystal info.
My System SpecsSystem Spec
27 Nov 2012   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I don't have speccy installed on my computer so can't see the image. It keeps crashing on my PC so I switched to HWinfo.

Can you please upload the speccy screenshot to your next post.
My System SpecsSystem Spec
.

27 Nov 2012   #14
HairyScot

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Do you mean the summary or a shot of each section?
My System SpecsSystem Spec
27 Nov 2012   #15
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Summary tab
My System SpecsSystem Spec
27 Nov 2012   #16
HairyScot

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Installed HWINFO and generated reports from both 32 and 64 bit versions
My System SpecsSystem Spec
27 Nov 2012   #17
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Looks good,

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
Errors are sometimes found after 8 passes.
Do this test overnight, before going to bed.
My System SpecsSystem Spec
27 Nov 2012   #18
HairyScot

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for all the help and info.
I will undertake the Memtest exercise as soon as I can, in the meantime I'll just avoid using sleep mode and shut the system down instead.
I had been contemplating treating myself to an Intel I3 or I5, this might just be the time to do it.
My System SpecsSystem Spec
27 Nov 2012   #19
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I see, good luck
My System SpecsSystem Spec
27 Nov 2012   #20
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Plan on backing up what is on the 1TB drive, it is going bad. It can happen at anytime and be unreadable, AKA, data all lost.
My System SpecsSystem Spec
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 BSOD on return from sleep mode




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