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Windows 7: BSOD while browsing

26 Nov 2012   #1
colosalvictor

Windows 7 Home Premium 64bit
 
 
BSOD while browsing

Hi, I'm using a laptop with Windows 7 64-bit.

I got BSOD while browsing over internet and some activities in windows explorer. I have attached the dump files. Can somebody tell me what the problem is.?


My System SpecsSystem Spec
.
26 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

Also, upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
26 Nov 2012   #3
colosalvictor

Windows 7 Home Premium 64bit
 
 

Arc,

Attached MSINFO32.nfo
My System SpecsSystem Spec
.

26 Nov 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Well, some things you should do.

McAfee is a well know network crasher. Uninstall McAfee Using McAfee Removal Tool.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Also the network driver is kinda old.
Code:
Name    [00000021] Realtek PCIe GBE Family Controller
Driver    c:\windows\system32\drivers\rt64win7.sys (7.46.610.2011, 526.60 KB (539,240 bytes), 6/10/2011 6:34 AM)
Update it from Realtek.

Moreover, Daemon tools is not a safe program. It causes BSODs every off and on. Better you uninstall it.

Let us know the results.
My System SpecsSystem Spec
27 Nov 2012   #5
colosalvictor

Windows 7 Home Premium 64bit
 
 

Thanks a lot Arc, I will look at it.
My System SpecsSystem Spec
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