Windows 7: BSOD while playing, ntoskrnl.exe

catch22 · 02 Dec 2012

Quote: Originally Posted by x BlueRobot

Please upload a .NFO file

MalwareBytes is running, not sure if free version or free trial though, what does it matter? MSE is also running, Kaspersky tool came up with (after checking two unticked boxes in settings) two "suspicious" files, these were Creative files, probably because of my Creative Soundblaster soundcard.

**x BlueRobot** · 02 Dec 2012

I wouldn't run MSE and Malwarebytes at the same time, since they may clash together, and the free trail will expire and ask for you to install paid version of Malwarebytes instead.

What have you done with these files?

catch22 · 02 Dec 2012

Quote: Originally Posted by x BlueRobot

I wouldn't run MSE and Malwarebytes at the same time, since they may clash together, and the free trail will expire and ask for you to install paid version of Malwarebytes instead.

What have you done with these files?

Nothing at the moment. I checked the box "verify file digital signatures" and that might have been what caused them to show up as suspicious. What do you think?
Alas, I have paused Malwarebytes for now, MSE is still running.

I read the dump and winDbg says it might be bad hardware, probably disks. This is weird, the disks check out fine under both chkdisk and their respective harddrive tools. Do you think i should switch around the sata-cables / reseat them , update controller drivers?

catch22 · 02 Dec 2012

Nothing from MSE or Malwarebytes

**x BlueRobot** · 03 Dec 2012

Make sure all the cables are properly connected and any cards (Sound, Graphics and RAM) are seated in their respective slots correctly; you may want to clean the slots if any dust or dirt has built up inside.

Don't touch the electrical contacts on the RAM modules or the cards.

catch22 · 03 Dec 2012

Managed to catch a bluescreen while verifier was running. Hope it'll help, as I have no idea what to do with it. Points to win32k.sys, thats all I got from it. verifier is now reset.

EDIT; This was while playing BF3 but had it minimized

catch22 · 04 Dec 2012

Bump?

**x BlueRobot** · 04 Dec 2012

Code:

BugCheck 19, {3, fffff88002b6cf30, fffff88002b6cf30, fffff88002b60a30}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )

Code:

Usual causes:  Device driver

Call Stack:

Code:

fffff880`0cee1c88 fffff800`031b74b3 : 00000000`00000019 00000000`00000003 fffff880`02b6cf30 fffff880`02b6cf30 : nt!KeBugCheckEx
fffff880`0cee1c90 fffff960`00154851 : 00000000`00000000 00000000`00000000 00000000`00000001 fffff900`00000000 : nt!ExDeferredFreePool+0xa53
fffff880`0cee1d80 fffff960`0012651e : 00000000`00000000 00000000`00000000 fffff900`c00b1010 00000000`00000400 : win32k!AllocateObject+0x55
fffff880`0cee1dc0 fffff960`0012150c : fffff880`0cee1f50 00000000`030960c2 fffff900`c06c4a70 00000000`00000000 : win32k!PALMEMOBJ::bCreatePalette+0x19e
fffff880`0cee1e50 fffff960`001208da : 00000000`490113b1 00000000`00000001 00000000`00000000 fffffa80`00000010 : win32k!GreSetDIBitsToDeviceInternal+0xbbc
fffff880`0cee2190 fffff800`0308c253 : 00000000`490113b1 fffff800`00000000 00000000`00000000 00000000`00000010 : win32k!NtGdiSetDIBitsToDeviceInternal+0x1ee
fffff880`0cee2270 00000000`7551006a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`005ec7d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7551006a

Check for any file system corruption:

Disk Check

Scan and attempt to repair automatically from within Windows, any protected corrupted or missing Windows files:

SFC /SCANNOW Command - System File Checker

Disable any paging files for your hard-drive:

Vista - Virtual Memory Paging File - Change

Have you reseated all the cards and reconnected all the SATA cables?

catch22 · 04 Dec 2012

Pagefile is now disabled for C:
It gives me a warning about not being able to record system failures if I have no pagefile set. I wonder if I should put a pagefile on another (SSD) drive for now?

I will reseat all the cards and reconnect all cables momentarily!

**x BlueRobot** · 04 Dec 2012

Okay good, and remember to perform the other tests above

Windows 7: BSOD while playing, ntoskrnl.exe

BSOD while playing, ntoskrnl.exe problems?