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Windows 7: BSOD while playing, ntoskrnl.exe


26 Nov 2012   #1

Win7 Professional x64
 
 
BSOD while playing, ntoskrnl.exe

Hello all.
I'm turnining to you guys because I'm totally defeated and have no clue how to solve my errors.

It began with problems regarding Microsoft Mouse and Keyboard center. It started complaining about not being correctly installed all of a sudden, so removed it, did a CCleaner clean, reinstalled and it seemed to be working fine. However, ccleaner corrupted the registry creating all sorts of problems, one being windows claiming i lost authenticity . I did a fresh install, riddled with problems, but in the end it worked out. I had some problems installning drivers with crashes occuring pretty often. I think this relates to windows being installed with IDE drivbers but mobo was set to AHCI at the time. I got some drivers in, and tried playing battlefield 3 but got a blue screen pointing to ntoskrnl.exe.

What i've done so far to try and correct this:
1 Downclocking processor
2 Downclocking ram
2 Update every driver I could find. This includes motherboard BIOS, graphics drivers, .NET Frameworks, mouse and keyboard drivers, headset drivers, soundcard drivers
3 Run integrity checks on HDDs, primarily the boot one.
4 Malwarebytes scans
5 Avast scan (now uninstalled)
6 Microsoft Security Essentials scan
7 Swapping RAMs. I found a problem with one stick so now im running another set of rams in. 2 sets, 4 sticks in total
8 Memtest86+, ran every stick for about 4hrs
9 Upgrade windows ( I.e install a new copy of windows over windows)
10 Run driver verifier (in progress now, hoping to isolate some problem)
11. sfc/scannow commands
12. chkdisk

Needless to say, none of them seem to have worked. Im beginning to think my computer is defunct (or worse, my graphics card is totally burnt)


Every crash relates to ntoskrnl.exe in some way, and sometimes there was another driver name in bluescreenview but it all points to ntoskrnl when viewing it in WinDbg.
It most often happens in battlefield3, and can vary from twice in a game (10 minutes) to not at all to once in a day.

I have attached the latest minidump file, however I had more files but they're removed now. Will attach more as time goes. This one was while playing Skyrim .


Age of computer : < 1 year.

Please, Someone, help me!


EDIT: I don't think I have updated my sata controller, I dont know what to look for. My mobo is a Z68 Extreme3 Gen3. SSDs are (boot) Samsung 830 128GB, and Intel 520 128GB


My System SpecsSystem Spec
.

26 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck 1A, {41284, 97cd3001, 68fe4, fffff70001080000}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Code:
Usual causes:  Device driver, memory, kernel
Run Memtest86+ for least 7-8 passes, and preferrly overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.

Run Driver Verifier to check for corrupted drivers which may be causing crashes, run the program for least 24 hours, and if a BSOD occurs before this time period, then stop test and upload the subsequent .dmp file.Upload a .NFO file:

Start > Type: msinfo32 > File, Save
My System SpecsSystem Spec
26 Nov 2012   #3

Win7 Professional x64
 
 

I uploaded nfo file. Driver verifier is running at the moment, so expect results from that soon. I have tried the RAM individually until test 9, detecting no problems. Thanks for reply x BlueRobot
My System SpecsSystem Spec
.


27 Nov 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Uninstall DAEMON Tools Lite/Pro:

Code:
Start Menu\Programs\DAEMON Tools Lite
Code:
Start Menu\Programs\DAEMON Tools Pro
Daemon Tools is known to cause BSODs within Windows 7, it is recommend you uninstall this program.

Any results from Driver Verifier yet?
My System SpecsSystem Spec
29 Nov 2012   #5

Win7 Professional x64
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Uninstall DAEMON Tools Lite/Pro:

Code:
Start Menu\Programs\DAEMON Tools Lite
Code:
Start Menu\Programs\DAEMON Tools Pro
Daemon Tools is known to cause BSODs within Windows 7, it is recommend you uninstall this program.

Any results from Driver Verifier yet?

I am both happy and sad that driver verifier din't come up with any crashes. I turned it off after about 48 hrs, since no crashes occured. I have a question though - is it normal that day-to-day use is sluggish when running driver verifier? I had considerable less FPS in games and such. This must be because of the increased processing power needed to monitor drivers?

However, since my last report I haven't gotten any more sudden bluescreens, even while under heavy load. This is positive, although it means the damned bluescreen got away unnoticed

I believe heavy windows updating fixed it -
To other users who may be having the same problem as me, please reeview my initial post and make sure you do the steps ive listed. Reinstalling windows made some programs come up as incorrectly installed (.NET-framework) and started repairing themselves. There might have been many small issues working towards BSODs on my system. I will hovere keep this thread "Unsolved" to see if it happens again in the near future.

Thanks , BlueRobot for your time and effort. It is really appreciated!
My System SpecsSystem Spec
29 Nov 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Your welcome, post back any BSODs which occur, hopefully they won't

Have you uninstalled both Daemon Tools programs?
My System SpecsSystem Spec
29 Nov 2012   #7

Win7 Professional x64
 
 

No I haven't yet - I have yet to see an issue with them. WEll, the pro-version is uninstallewd, but Lite is still there, however nothing is mounted right now..
My System SpecsSystem Spec
29 Nov 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Okay, if a another BSOD occurs, then I would highly recommend uninstalling Daemon Tools Lite and then wait for any other crashes
My System SpecsSystem Spec
02 Dec 2012   #9

Win7 Professional x64
 
 

New dump uploaded, happened 2 minutes ago while playing BF3 .

Aight, so I will put driver verifier back on, but i read somewhere there are certain settings you want to tick while having it running, what were those again? Does anyone know? maybe you, Blue?
Special Pool, Pool tracking, Force IRQL, Deadlock detection, MIsc Checks are those i remember.. any more?
My System SpecsSystem Spec
02 Dec 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck 77, {0, fffffa8010fa33c0, 0, fffff8800b8435b0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+51e31 )
Code:
Usual causes:  Memory, Corrupt paging file, File system errors, Disk errors, Bad cables, BIOS, Missing Service Pack, Bad motherboard, Virus infection (particulary in the MBR), Improperly seated cards
Perform full scans with: Remember to install the free version of Malwarebytes not the free trail ; untick the free trail box during installation.

Please upload a .NFO file:

Start > Type: msinfo32 > File, Save


My System SpecsSystem Spec
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 BSOD while playing, ntoskrnl.exe




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