Multiple BSOD - Fresh PC Build

Metalmonkey47 · Nov 26, 2012

Multiple BSOD - Fresh PC Build *UPDATED*

Hi guys! Been fighting with some issues on my freshly assembled PC. I've gotten a TON of BSOD that I haven't been able to track the cause of myself. The operating system is Windows 7 x64 that's only about a week old with only essentials installed. All drivers/programs up to date.

System Specs:

Mobo: AsRock 970DE3/U3S3 ATX
Processor: AMD FX 8120 -8 Core Black Edition
Memory: 8GB Crucial 1600
O/S: Windows 7 Ultimate 64Bit
Graphics: Zotac Nvidia 9600GT 512 GDDR3
H/D: Western Digital Caviar GP 1TB IntelliPower SATA 3.0Gb/s
P/S: 600Watt OZC Stealth xStream

I've compiled all my dump files HERE for viewing.

Rather new to these issues, and was hoping to find the problem myself but I'm at a loss. I've not really been able to 'force' a BSOD or find anything that exacerbates the problem. It just seems to be more common when launching a program. Not generally when idling or doing small tasks.

Here's a shot of the multiple BSOD's I've seen. The most common one I see is memory management, which I see multiple times a day at least.

koolkat77 · Nov 26, 2012

Hi.

Most of the dumps come with Bugcheck 1A (Memory management).

Are the ram speed/clocks the same? Have you tried adjusting them?

Try that and take memtest in the following manner:

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.

:tip: Errors are sometimes found after 8 passes.
:tip: Do this test overnight, before going to bed.

Metalmonkey47 · Nov 27, 2012

All my clock speeds are BIOS default, so I'd assume so. The two sticks (4GB per) are identical and less then a week old.

Just a few minuets into MEMTEST and have this:

Is this indicating a problem here? I'm very un-familiar with these types of diagnostics.

koolkat77 · Nov 27, 2012

How many sticks are you testing with? One or all?

Metalmonkey47 · Nov 27, 2012

Currently all.

I need to check my MOBO ram configuration, because I may actually not have it in the correct slots. I've got a whole wall of red on that MEMTEST popping up right now and it just now clicked that in a hurry, I may not have put the ram where the MOBO requires.

I'll verify that in the AM and go from there.

As far as the BAD_POOL_CALLER and PFN_LIST_CORRUPT bsod, anything to consider there after verifying my memory?

EDIT: Looks like bother are likely also related to the same issue. I'll double check my memory configurations on board, and be back with updates tomorrow when i finish up.

http://www.tomshardware.com/forum/568-63-bsod-pfn_list_corrupt

koolkat77 · Nov 27, 2012

Yeah well both those bug check/codes have memory listed in usual causes..Let us know how it went.

Metalmonkey47 · Nov 27, 2012

After about 500+ errors coming up in the memtest at only 6 passes and 8 hours, i decided to pull the computer and take a look.

Turns out I screwed up when I put the ram in, and has it installed for dual channel, but in the secondary ram slot instead of primary. Fixed it and so far had no BSOD, but I'm going to give it 48 hours before making solved, and run memtest again tonight to verify, but I feel confident!

Thanks for the help Koolkat77! You live up to your username

koolkat77 · Nov 27, 2012

Great news

thank you.

I'd say take a week before marking as solved.

In this between, do some ram intensive tasks and report how things went

Good luck.

Metalmonkey47 · Nov 30, 2012

Unfortunately, I'm still having BSOD problems

It was okay for a few hours, and now I'm having issues again.

Ran memtest for 10 hours after re-seating the ram, and ended up somewhere around 2000 errors after 8 passes. I also had a BSOD yesterday that looks like a driver problem, so i'm going to go through the driver verifier and see what I come up with.

Looks like most of my BSOD is going to be hardware related

What's the easiest way to narrow down a RAM vs. Mobo problem? Both are brand new, and I have no other spare DDR3 that I can put in it to test.

essenbe · Nov 30, 2012

The ram errors may be most, if not all, of your problem. The tutorial http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html explains what to do. Start with step 3. Run the test for 7 passes or until you have errors. If you have an error show up, you can stop the test. I realize this is a long tedious process, but this is the best test we have, and many of us, including me, have been through it. I have been through it on a couple of occasions, but this is the most reliable way to determine if it is bad memory or bad dimm slots on the motherboard.

Basically, you are trying to find 1 stick that passes, then run that stick in all dim slots. If it passes in 3 slots and fails in 1 slot, that is an indication of a bad dim slot. When you run the test, if an error shows up, you can stop the test there, that stick has failed. Also, please download and install CPUz. Run it and post screenshots of the memory tab and the SPD tab. If you are running just 2 sticks on the spd tab you may have to select another slot.

Britton30 · Nov 30, 2012

In addition, make sure the RAM has the correct setting in your BIOS per the label on it.
This is only an example.

View attachment 243806

Metalmonkey47 · Dec 8, 2012

Thanks for the suggestions guys, I've been really behind on this since I'm always busy on my computer, and never have time to pull it out and move ram around to test it.

I finally got in a position to do some work on it, and removed my second stick of ram, just to see how it ran. I've been going the last 3 days on the single stick in the primary slot, after checking and verifying that all my clock speeds were correct as well as voltage.

AsRock has specifically mentioned that if running a single stick of ram, to run it in slot A1 or B1. Running my first slot in A1 had NO issues whatsoever. No BSOD for 48 hours straight. I JUST removed that stick, and inserted the other into slot B1 (3rd over) and after restart instantly saw BSOD twice. Once for Memory management as expected, and one for 'APC Index Mismatch' which was absolutly new to me. I'm going to get the dump file and add it here in just a moment. Can anyone shed some light here? It would appear that either the second stick of ram is no good, or my B1 slot is no good. But why the new BSOD error?

koolkat77 · Dec 8, 2012

What where you doing during the time of the crash?

Metalmonkey47 · Dec 8, 2012

That particular instance I believe I was just logging on after making the initial ram changes.

koolkat77 · Dec 8, 2012

That's normal and that dump didn't reveal anything specific.
Any other BSOD-s?

Britton30 · Dec 8, 2012

Try each memory DIMM in each slot, as in the memtest tutorial.

Multiple BSOD - Fresh PC Build

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