BSOD when installing/updating WoW

spybreak · 27 Nov 2012

Hello all,

I have recently run into BSOD error code E1 when I tried to update World of Warcraft earlier. I uninstalled and tried to install but same result. So far my computer has not crashed since I have not attempted to install WoW. I tried to run Diablo 3 but so far my PC is running fine. I have attached the required file. I also ran anti root kit and anti malware and so far I have gotten clean results save the warning on the akamai service. Thank you for your help.

koolkat77 · 28 Nov 2012

Welcome

BugCheck E1 and McAfee are common.. McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials at least to test.

Make scans with the following:

-Kaspersky TDSSKiller

Anti-rootkit utility TDSSKiller

-ESET online scanner

Free Online Virus Scanner | ESET

Recommended antivirus program for Windows 7 based on stability compared to others:-

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow

Full tutorial here:

SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:

Disk Check

Free up the start-up, nothing except the antivirus is usually needed.

Let us know if that helps.

Good luck. :)

Code:

Unloaded modules:
fffff880`0c069000 fffff880`0c0b1000   mfeavfk01.sy
fffff880`01bd9000 fffff880`01be7000   crashdmp.sys
fffff880`01be7000 fffff880`01bf3000   dump_ataport
fffff880`01bf3000 fffff880`01bfc000   dump_atapi.s
fffff880`01800000 fffff880`01813000   dump_dumpfve
fffff880`0bce4000 fffff880`0bcef000   LVUSBS64.sys
fffff880`0bcd9000 fffff880`0bce4000   LVUSBS64.sys
fffff880`0bcce000 fffff880`0bcd9000   LVUSBS64.sys
fffff880`0bcc3000 fffff880`0bcce000   LVUSBS64.sys
fffff880`0f279000 fffff880`0f284000   LVUSBS64.sys
fffff880`043e1000 fffff880`043e3000   USBD.SYS
fffff880`043d6000 fffff880`043e1000   LVUSBS64.sys