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Windows 7: windows explorer keeps crashing every few minutes... help?

28 Nov 2012   #1
choffers

windows 7 hp 64bit
 
 
windows explorer keeps crashing every few minutes... help?

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17514
Application Timestamp: 4ce7a144
Fault Module Name: atiumd64.dll
Fault Module Version: 9.14.10.926
Fault Module Timestamp: 5064fc85
Exception Code: c0000005
Exception Offset: 000000000019088b
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: ef3b
Additional Information 2: ef3b56dc8a3b9becb7bfbe92ac0c0072
Additional Information 3: ecbc
Additional Information 4: ecbcaed441a224189fffaf1893762274

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My System SpecsSystem Spec
.
28 Nov 2012   #2
bagavan

Windows 8 Professional x64
 
 

Quote   Quote: Originally Posted by choffers View Post
Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17514
Application Timestamp: 4ce7a144
Fault Module Name: atiumd64.dll
Fault Module Version: 9.14.10.926
Fault Module Timestamp: 5064fc85
Exception Code: c0000005
Exception Offset: 000000000019088b
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: ef3b
Additional Information 2: ef3b56dc8a3b9becb7bfbe92ac0c0072
Additional Information 3: ecbc
Additional Information 4: ecbcaed441a224189fffaf1893762274

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
From your post it is clear that your ati drivers are causing explorer to crash frequently..

Try updating to the latest version of your drivers.

Use the manufacturers drivers or else update from ati site

http://support.amd.com/us/gpudownload/Pages/index.aspx
My System SpecsSystem Spec
28 Nov 2012   #3
choffers

windows 7 hp 64bit
 
 

oh good call. i somehow overlooked that ati part. actually i just updated them a week or 2 ago and never even made the connection that that may be it, i'll reinstall them and see if that helps, thanks!
My System SpecsSystem Spec
.

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 windows explorer keeps crashing every few minutes... help?




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