windows explorer keeps crashing every few minutes... help?


  1. Posts : 2
    windows 7 hp 64bit
       #1

    windows explorer keeps crashing every few minutes... help?


    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.1.7601.17514
    Application Timestamp: 4ce7a144
    Fault Module Name: atiumd64.dll
    Fault Module Version: 9.14.10.926
    Fault Module Timestamp: 5064fc85
    Exception Code: c0000005
    Exception Offset: 000000000019088b
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: ef3b
    Additional Information 2: ef3b56dc8a3b9becb7bfbe92ac0c0072
    Additional Information 3: ecbc
    Additional Information 4: ecbcaed441a224189fffaf1893762274

    Read our privacy statement online:
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      My Computer


  2. Posts : 851
    Windows 8 Professional x64
       #2

    choffers said:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.1.7601.17514
    Application Timestamp: 4ce7a144
    Fault Module Name: atiumd64.dll
    Fault Module Version: 9.14.10.926
    Fault Module Timestamp: 5064fc85
    Exception Code: c0000005
    Exception Offset: 000000000019088b
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: ef3b
    Additional Information 2: ef3b56dc8a3b9becb7bfbe92ac0c0072
    Additional Information 3: ecbc
    Additional Information 4: ecbcaed441a224189fffaf1893762274

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    From your post it is clear that your ati drivers are causing explorer to crash frequently..

    Try updating to the latest version of your drivers.

    Use the manufacturers drivers or else update from ati site

    http://support.amd.com/us/gpudownload/Pages/index.aspx
      My Computer


  3. Posts : 2
    windows 7 hp 64bit
    Thread Starter
       #3

    oh good call. i somehow overlooked that ati part. actually i just updated them a week or 2 ago and never even made the connection that that may be it, i'll reinstall them and see if that helps, thanks!
      My Computer


 

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