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Windows 7: Crash Dump File Attached

30 Nov 2012   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

How old the HDD is, and when the last time you formatted it?


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30 Nov 2012   #12
webgal318

Windows Seven Home Premium 64 Bit
 
 
Sea Tools results, MBAM scan HDD information

Hi
Thanks for hanging in there with me.

The second test with Sea Tools ran without a hitch--> no problems found
I ran full scan with Malaware Bytes after I checked for updates--> clean
Defragment is set to run once a week.

Info on HDD:
Replaced on November 6, 2011 due to failure of original HDD.

Reformatted drive and re-installed Windows 7, updates, drivers etc. in March 2012 due to recurring BSOD.
Ran fine for several months then STOP errors returned, most likely due to AVAST as you determined.

I have restarted the PC at least five times with NO blue screens.

Unless you can suggest further tests, I would suggest a "watch and see what happens" approach.

Thanks
-Sylvia
My System SpecsSystem Spec
30 Nov 2012   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Wait more. Observe how it works. If everything goes well let us know. Even if it crashes again, upload the subsequent dumps.
My System SpecsSystem Spec
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30 Nov 2012   #14
webgal318

Windows Seven Home Premium 64 Bit
 
 
Start up OK; no Crashes today

I will keep you posted of any recurrences.
Thanks for your support.

-Sylvia
My System SpecsSystem Spec
30 Nov 2012   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

In between, do one more thing ..... Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
My System SpecsSystem Spec
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 Crash Dump File Attached




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