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| 28 Nov 2012 | #1 |
| | Crash Dump File Attached Please review the contents of the sfc zipped file. Thank you -Sylvia |
My System Specs | |
| 28 Nov 2012 | #2 |
| | Hello webgal318. Your crashes are caused by avast antivirus. Code: b4047618 948eb5b9Unable to load image \??\C:\Windows\system32\drivers\aswMonFlt.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for aswMonFlt.sys *** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys aswMonFlt+0x185b9 Code: abc47a50 8fd65fa8Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2 *** WARNING: Unable to verify timestamp for aswSnx.SYS *** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS aswSnx+0x22fa8 Code: abc479d4 900b87bfUnable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2 *** WARNING: Unable to verify timestamp for aswSP.SYS *** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS aswSP+0x247bf Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner. Download and install those, and then run full system scans with both of them, one by one. Intel graphics driver is also failing. Code: 8d10f004 90d7a567Unable to load image \SystemRoot\system32\DRIVERS\igdkmd32.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for igdkmd32.sys *** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys igdkmd32+0x13b567 Code: lmvm igdkmd32
start end module name
90c3f000 91148000 igdkmd32 T (no symbols)
Loaded symbol image file: igdkmd32.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
Image name: igdkmd32.sys
Timestamp: Fri Sep 11 22:30:22 2009 (4AAA8226)
CheckSum: 004A0F02
ImageSize: 00509000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Get rid of intel rapid storage.
Free up the startup.
Code: BIOS Version/Date American Megatrends Inc. 5.43, 9/10/2009 |
| My System Specs |
| 28 Nov 2012 | #3 |
| | Progress Report: BSOD issues Hi I uninstalled AVAST Installed Microsoft Security Essentials-->full scan-->clean Installed Malaware Bytes --> full scan--> clean Searched for and could not find updated graphics driver Scanned for rootkit--> none found Burned 32 bit version Windows Defender offline tool--> did not use Eliminated most startup programs (msconfig) (I did not know it is OK to deselect all until today) Antivirus enabled at startup RE: BIOS update: Where do I find the latest version. I use Speccy for PC profile: How do you like it? Is there something better? Thanks for all your good advice |
| My System Specs |
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| 29 Nov 2012 | #4 |
| | Ok, you have done a lot, and confessed what you have not done  Nice. First let us know if it crashing anymore or not. Apparently it should not, as Avast was the main reason. But if it crashes again (due to graphics), upload the dumps again. I also use speccy, very nice and handy. But some geeks like HWiNFO. |
| My System Specs |
| 29 Nov 2012 | #5 |
| | New Crash Dump file I just got the BSOD when I started the machine this morning.  See attached. |
| My System Specs |
| 29 Nov 2012 | #6 |
| | Hmm .... avast is still there. Code: abc47a50 8fd65fa8Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2 *** WARNING: Unable to verify timestamp for aswSnx.SYS *** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS aswSnx+0x22fa8 Code: abc479d4 900b87bfUnable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2 *** WARNING: Unable to verify timestamp for aswSP.SYS *** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS aswSP+0x247bf Let me know. |
| My System Specs |
| 29 Nov 2012 | #7 |
| | Dump File Nov. 29 I am sending you the latest dump file. It was created a few minutes ago. As an added note, I received another BSOD while the SFC was grabbing the information. Here are the details that I copied/pasted: Details following reboot after unexpected shut down Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 1000008e BCP1: C0000005 BCP2: 82AD7F4D BCP3: 97B1F358 BCP4: 00000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\112912-13806-01.dmp C:\Users\Dale\AppData\Local\Temp\WER-30763-0.sysdata.xml Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Hope this helps. Thanks again |
| My System Specs |
| 29 Nov 2012 | #8 |
| | Do some disc checks.
Disc Defrag.
It it does not work, we are to take a different root. |
| My System Specs |
| 29 Nov 2012 | #9 |
| | Seatool for dos stopped at 91% I have done the following Ran disk check (very long time running) but finished and PC rebooted normally
Upon restart, I burned the Sea Tools program and booted from the CD I let the program perform the BASIC test then the Long test. At 91%, the PC froze and I heard a high pitched whine coming from the PC. I am now rerunning it to see what happens. |
| My System Specs |
| 29 Nov 2012 | #10 |
| | Sea Tools Dos test passed I did the basic and the long. I will run another scan in the morning. |
| My System Specs |
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