New computer freezing randomly

DaCheese

New member
Hey i recently bought a new custom built gaming PC and it works fine in terms of performance etc however I have had an annoying problem. I've had the PC for just over a week and on two occasions I have had the problem where the PC would just completely freeze to the extent that I can't open task manager, move the mouse and the keyboard would stop working. Also the Skype call I was in would just stop. This would force me to have to reboot my PC using the button on the tower to shut it down. So far the two occasions have happened when I'm not actually on a game and when the problems did happen I was using two different programs. The first occasion I was on OpenOffice and the second occasion I was just browsing using Firefox so i don't think it is program specific.

The first crash happened two days after owning the new pc, the second crash happened today.

Here are my specs:

Intel Core i5 3570K @ 3.4ghz
8gb 1333mhz ram
Windows 7 64-bit Home Premium
Gainward GTX 660ti
Asus P8Z77-V LX Motherboard
600w Xigmatek PSU

Anyone have any ideas? Is there anyway i could access a crash log?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core i5 3570k 3.40ghz
Motherboard
Asus P8Z77-V LX
Memory
8gb ddr3
Graphics Card(s)
Gainward GTX 660ti
Monitor(s) Displays
1
Screen Resolution
1600x900
Hard Drives
500gb
PSU
Xigmatek 600w
Case
Zalman Z9 Plus
Internet Speed
60mpbs
Antivirus
Avast
Browser
Firefox
run memtest

you can run it through your pc Bios if it isn't a overclcoked machine it could be bad hardware Bad RAM

run the MEM test in the bios when you boot the machine if you don't know how to do this and you feel it is to much to do take it back to where you bought it and have them test the ram
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
CoreI7-6700K MrFingerIII Special Builds
OS
Windows 10 Home Premium 64bit sp1
CPU
Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC
Motherboard
Asrock Fatality K6 Z170 Socket 1151
Memory
32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4
Graphics Card(s)
Sli Gigabyte Windforce GTX 980 G1
Sound Card
AC97 Creative Rage Tactic 3D Headphones Bluetooth
Monitor(s) Displays
27" Asus ROG Swift PG278Q G-Sync 48" Vizio Smart HD TV
Screen Resolution
2560x1440p 27"- 48" Currently Gaming at 2560x1440p Res 2K
Hard Drives
250GB Samsung Evo840SSD Seagate baracuda 500 GB WD Mybook 500Gb 1TB Seagate Barracuda
PSU
HX1050w Corsair Silver 80plus certified crosfire/sli
Case
Enthod Pro Full Tower
Cooling
Corsair H110i GT 280 mm High Performance WaterBlock
Keyboard
Logitech wireless keyboard
Mouse
Logitech wireless mouse
Internet Speed
Cox Cable 100+ mb
Antivirus
WebRoot Spysweeper with Antivirus
Browser
IE-10, Chrome, Opera
Other Info
My Other Rig is a AMD FX8320E @4.6Ghz 16GB Ballistic Sport Ram
Mobo Asrock Fatality 990FX 120GB OCZ SSD 1TB Seagate Barracuda Corsair H75 Cooling PSU Corsair CX750
GPU GTX Gigabyte 970G1
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