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Windows 7: Need help

30 Nov 2012   #1
trunks10k

Ontario
 
 
Need help

My PC randomly crashes not sure what happened.. but it began a few weeks ago when I flashed my bios..and bought a new gaming mouse which I was in the middle of flashing and I got a BSOD
i'll up load the mini dumps I have a few but i'll upp the 2 most recents..
Sorry i'm not much of a techie but I know intermediate stuff.

any help would be great.

the first BSOD was NOn_page_fault
and the most recent one was system service exception

Not sure how to upload them its saying invalid files so I added ".txt" to the end of each file


My System SpecsSystem Spec
.
30 Nov 2012   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Did you get a BSOD while flashing BIOS?
My System SpecsSystem Spec
30 Nov 2012   #3
trunks10k

Ontario
 
 

No It flashed right. Just so I made sure I reflashed it with the MSI tool which booted up before the OS and flashed it again that way
My System SpecsSystem Spec
.

30 Nov 2012   #4
trunks10k

Ontario
 
 

i ran win debugger and got this with the minidumps

Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\112912-33228-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Machine Name:
Kernel base = 0xfffff800`03012000 PsLoadedModuleList = 0xfffff800`03256670
Debug session time: Thu Nov 29 06:37:27.426 2012 (UTC - 5:00)
System Uptime: 0 days 7:42:18.158
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff8800df036f8, fffff8800df02f50, fffff880012e6030}

Probably caused by : Ntfs.sys ( Ntfs!NtfsRemoveHashEntry+c4 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
30 Nov 2012   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Check your disk!! So run in elevated command prompt:
Code:
chkdsk/f  c:
Also d and e drive if you have them. post results. What disk do you have... western digital or seagate? Look in device mangement to know it.
My System SpecsSystem Spec
30 Nov 2012   #6
trunks10k

Ontario
 
 

I did a memtest86+ and got 377 errors. But one of my rams is new and the other came with my mobo bundle. I have a feeling it maybe my CPU cuz I been overclocking it. I have 1 500GB Western and 1 1tB seagate.
Originally had the WD as main boot then formatted both and made the 1TB boot the OS
My System SpecsSystem Spec
01 Dec 2012   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by trunks10k View Post
I did a memtest86+ and got 377 errors. But one of my rams is new and the other came with my mobo bundle. I have a feeling it maybe my CPU cuz I been overclocking it. I have 1 500GB Western and 1 1tB seagate.
Originally had the WD as main boot then formatted both and made the 1TB boot the OS
Problem can be:
  • physical drive
  • file system
  • bad memory
  • bad cpu
Don't overclock!! At least not if having problems. So run memtest86 again while not overclocking. Still memory errors??? If so remove one memory stick and test again to prove which one is faulty
My System SpecsSystem Spec
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