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Windows 7: BSOD ndis.sys "driver_irql_not_less_or_equal"

30 Nov 2012   #1

windows 7 ultimate 32bit
 
 
BSOD ndis.sys "driver_irql_not_less_or_equal"

i have windows 7 ultimate pc
and two days ago i started getting bsod and everytime i restart my pc it gets bsod again and i have to choose "Boot from last known good configuration" option to boot my pc
i think a windows mobile driver was installed in my pc two days ago
i tried doing system restore but it didn't help
i have included the logs generated by sf diagnostics in the attachments


My System SpecsSystem Spec
.

30 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

The .nfo file is corrupted.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

UPDATE THIS DRIVER:
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; Atheros (restart if required) Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper

Code:
1: kd> lmvm athr
start    end        module name
91801000 91911000   athr     T (no symbols)           
    Loaded symbol image file: athr.sys
    Image path: \SystemRoot\system32\DRIVERS\athr.sys
    Image name: athr.sys
    Timestamp:        Wed Jun 10 00:04:52 2009 (4A2EA444)
    CheckSum:         0011A043
    ImageSize:        00110000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
If its wireless, match your device from here:If its not a wireless, match your device from here:
My System SpecsSystem Spec
30 Nov 2012   #3

windows 7 ultimate 32bit
 
 

i have uploaded the requested files in the attachments below and i will provide further update on the device driver of atheros
edit: i uninstalled the atheros wireless driver and restarted the computer and it booted successfully and windows re-installed the driver automatically and then i updated the driver
and then i re-started the computer again,,,it didn't throw the bsod this time, i don't know if the problem is fixed or not, i want to confirm, are there any information or logs i have to provide again? if so then let me know
My System SpecsSystem Spec
.


30 Nov 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Do you use any antivirus
My System SpecsSystem Spec
02 Dec 2012   #5

windows 7 ultimate 32bit
 
 

i don't use any commercial antivirus, i just use microsoft security essential and i recentrly added comodo firewall after the crash
My System SpecsSystem Spec
02 Dec 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

My System SpecsSystem Spec
02 Dec 2012   #7

windows 7 ultimate 32bit
 
 

so do you suggest installing Malware bytes with mse??
no, there are no crashes recently.
My System SpecsSystem Spec
02 Dec 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Hmm yup.
Comodo can block internet access sometimes..also causes BSODs.
My System SpecsSystem Spec
20 Dec 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Any BSOD-s recently?

If not:
Tip   Tip
  • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner
My System SpecsSystem Spec
Reply

 BSOD ndis.sys "driver_irql_not_less_or_equal"




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