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Windows 7: BSOD ndis.sys "driver_irql_not_less_or_equal"

30 Nov 2012   #1
roshanrbb

windows 7 ultimate 64bit
 
 
BSOD ndis.sys "driver_irql_not_less_or_equal"

i have windows 7 ultimate pc
and two days ago i started getting bsod and everytime i restart my pc it gets bsod again and i have to choose "Boot from last known good configuration" option to boot my pc
i think a windows mobile driver was installed in my pc two days ago
i tried doing system restore but it didn't help
i have included the logs generated by sf diagnostics in the attachments


My System SpecsSystem Spec
.
30 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

The .nfo file is corrupted.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

UPDATE THIS DRIVER:
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; Atheros (restart if required) Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper

Code:
1: kd> lmvm athr
start    end        module name
91801000 91911000   athr     T (no symbols)           
    Loaded symbol image file: athr.sys
    Image path: \SystemRoot\system32\DRIVERS\athr.sys
    Image name: athr.sys
    Timestamp:        Wed Jun 10 00:04:52 2009 (4A2EA444)
    CheckSum:         0011A043
    ImageSize:        00110000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
If its wireless, match your device from here:If its not a wireless, match your device from here:
My System SpecsSystem Spec
30 Nov 2012   #3
roshanrbb

windows 7 ultimate 64bit
 
 

i have uploaded the requested files in the attachments below and i will provide further update on the device driver of atheros
edit: i uninstalled the atheros wireless driver and restarted the computer and it booted successfully and windows re-installed the driver automatically and then i updated the driver
and then i re-started the computer again,,,it didn't throw the bsod this time, i don't know if the problem is fixed or not, i want to confirm, are there any information or logs i have to provide again? if so then let me know
My System SpecsSystem Spec
.

30 Nov 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Do you use any antivirus
My System SpecsSystem Spec
02 Dec 2012   #5
roshanrbb

windows 7 ultimate 64bit
 
 

i don't use any commercial antivirus, i just use microsoft security essential and i recentrly added comodo firewall after the crash
My System SpecsSystem Spec
02 Dec 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
02 Dec 2012   #7
roshanrbb

windows 7 ultimate 64bit
 
 

so do you suggest installing Malware bytes with mse??
no, there are no crashes recently.
My System SpecsSystem Spec
02 Dec 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hmm yup.
Comodo can block internet access sometimes..also causes BSODs.
My System SpecsSystem Spec
20 Dec 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Any BSOD-s recently?

If not:
Tip   Tip
  • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner
My System SpecsSystem Spec
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 BSOD ndis.sys "driver_irql_not_less_or_equal"




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