Windows 7: STOP Error 0x0000001E

TristanD27 · 03 Dec 2012

I think I have done everything you told me, except getting rid of AVG, only because I cannot get windows security essentials due to not having my windows 7 activated yet :/ I have the screen shots attached from using crytaldiskinfo and new dump files, hope it helps and thanks for everything so far.

Attachment 244073

P.S I included the log from the maleware scan I done, looks like there was a trojan in there which I got rid of, 26 registry keys(which I don't know much about so I left them there for now), 2 Registry Values(again, left them), 3 folders and 15 files(I could do with your opinion on what to do with the files and folders).

**koolkat77** · 03 Dec 2012

Those dumps are of 30-Nov-12. Did you get more BSOD-s after that?

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

RAM - Test with Memtest86+

Quote:

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.

*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.

If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.

*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.

*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.

3. Test the next stick of RAM (stick #2) in the next motherboard slot.

*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.

*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.

4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.

Errors are sometimes found after 8 passes.

Do this test overnight, before going to bed.

TristanD27 · 03 Dec 2012

I think the last BSOD I got was on the 30th (I haven't been on my computer since then until today and it has been fine so far, I do normally use it daily).
I will do that tonight when I go to bed and let you know the results in the morning.
I'm not sure, but since doing everything you told me to do so far, I have not had a BSOD so I am hoping it is sorted but I will continue to use it and do the ram test anyway and see what happens.

**koolkat77** · 03 Dec 2012

Yup Yup, good luck

TristanD27 · 05 Dec 2012

I have not done the ram check yet but I have also not got any BSOD's since my last post so I think it is fixed, I might do the RAM test anyway at some point just out of curiosity but thank you so much, I was getting the BSOD's about 2/4 times a day when I first posted this and got worried that any minute I would get a fatal one so yeah, thank you.

Edit: Jinxed myself, just got another BSOD: 0x00000019 - Bad pool header... Is it weird that I keep getting different ones? I'll do the memory test now and let you know what happens.

**koolkat77** · 05 Dec 2012

Alright, keep us posted.

TristanD27 · 05 Dec 2012

I tried doing the memtest but when I tried to boot from the USB it went to a black screen kept beeping until I restarted it.

Edit: I've put up more dumps from after the last BSOD

**koolkat77** · 05 Dec 2012

I will take a look at the dumps and post back what I find.
How many sticks of RAM do you have?

TristanD27 · 05 Dec 2012

Ok thank you
I have 2 x Kingston HyperX Genesis which came as a kit of 2 (8GB total)

**koolkat77** · 05 Dec 2012

OK. Insert one stick and see whether your computer boots normally. If it doesn't, insert the other stick and try again.

Windows 7: STOP Error 0x0000001E

STOP Error 0x0000001E problems?