Windows 7: STOP Error 0x0000001E

TristanD27 · 05 Dec 2012

I currently only have one in as I took one out so that I could try and do the memtest and it started normally but if I try and boot from the USB (with memtest set up on it) then I get the the black screen and it beeps (on, off rapidly) until I restart it with the button on the front.

**koolkat77** · 05 Dec 2012

Can you tell me the age of all the hardware of this computer?

TristanD27 · 05 Dec 2012

Erm... ok.. The RAM and Processor I bought new just under a year ago (around last xmas). The GPU I got in June (around my birthday). The hard drive I bought new, can't remember when but it is no more then a year old max. The CD drive I don't know as I got it free for second hand from a mate. The motherboard is no more then a year and a half old which I bought new too. The power supply was new about the same time as the GPU (June this year).

**koolkat77** · 05 Dec 2012

Does the motherboard have a on board VGA?

TVeblen · 05 Dec 2012

Why is Windows not activated?

Did you just recently install or reinstall Windows 7?

NoelDP · 05 Dec 2012

You mentioned not having activated yet - can I ask why?
MSE will happily install on systems that are still in their grace period.

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

TristanD27 · 05 Dec 2012

Yeah my board does have VGA.
It is not activated because I got a 30 day trial which ran out and my sister has a laptop which used to have windows 7 but she recently upgraded to windows 8 so I want to find out if I can use her old windows 7 key (as she is now not using) to activate mine.

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
Windows Product ID: 00359-112-0000007-85953
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {884FC33A-36C8-48EA-8CA6-85B34BED5612}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{884FC33A-36C8-48EA-8CA6-85B34BED5612}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85953</PID><PIDType>5</PIDType><SID>S-1-5-21-1423556015-3154662715-3023358352</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0307   </Version><SMBIOSVersion major="2" minor="5"/><Date>20101215000000.000000+000</Date></BIOS><HWID>10E03B07018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-112-000000-00-2057-7601.0000-0592012
Installation ID: 011040198776753353024931577950003244987635452980987004
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XM76F
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 05/12/2012 15:11:02

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:5:2012 12:10
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEA6GFQinwiEDNU8uJrOJjGvqa6TpE+k8U2cSBq4A==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			121510		APIC1009
  FACP			121510		FACP1009
  SRAT			AMD   		FAM_F_10
  HPET			121510		OEMHPET 
  MCFG			121510		OEMMCFG 
  OEMB			121510		OEMB1009
  SSDT			A M I 		POWERNOW

NoelDP · 05 Dec 2012

That explains a lot - your system is installed using the Default Key, which can never be activated
Your system is currently non-genuine because it's over the grace period of 30 days allowed for activation.

Your sister's Key (assuming Windows 7 came pre-installed on her laptop) cannot be used on any other computer than that one.

Please change the Key to a valid one and activate - this will also allow the system to pick up performace and ancillary updates which may reduce if not cure your problems.

TristanD27 · 05 Dec 2012

Aaah well in that case I will try and get a valid key and activate it over Christmas, would that mean wiping my hard drive and installed windows 7 again? Or is there an easy way around that?

NoelDP · 05 Dec 2012

It's just a case of swapping the new Key in - you'll have to have a Full Retail or OEM System Builder license (upgrades don't work)
Once you have it, click on the Start button and in the Search bar, type
SLUI 3
hit the Enter key, and follow the instructions.

Windows 7: STOP Error 0x0000001E

STOP Error 0x0000001E problems?