Random BSOD after clean install (mini dump included)

Page 1 of 2 12 LastLast

  1. Posts : 8
    windows 7 home premium 64bit
       #1

    Random BSOD after clean install (mini dump included)


    My first post :) yeah!
    Btw, im getting random BSOD 1 month after clean install Windows 7 Home Premium 64-bit.
    at first its only BSOD like once every 2 days, but lately 3 times a day and its driving me crazy when i do my work and suddendly BSOD.
    I have included some dump files here, any help will be appreciated.
    i had run memtest and no error
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.
      My Computer


  3. Posts : 8
    windows 7 home premium 64bit
    Thread Starter
       #3

    ok theres new dump and i already included inside zip file
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Your dump files do not provide a definitive cause of the crashes but seeing the usual causes of your bug checks....

    DO THE FOLLOWING:
    Code:
    Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
    Uninstall AVG, it can sometimes be a reason of BSOD-s.
    Make scans with the following:

    -Kaspersky TDSSKiller

    -ESET online scanner

    Use Microsoft Security Essentials while troubleshooting:


    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

    • Click on the
    • Type CMD on Search
    • Left click and Run as Administrator
    • Type SFC /scannow

    Full tutorial here:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Free up the start-up, nothing except the antivirus is usually needed.

    Check for a BIOS update:
    Code:
    BIOS Version/Date	American Megatrends Inc. N43JF.204, 8/2/2010
    Upload a screenshot of your hard disk using crystal disk info and summary tab using Speccy:
    *Let us know if the system is more stable/stable or not.
    Then test RAM. Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

    The goal is to test all the RAM sticks and all the motherboard slots.

    Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

    If you get errors, stop the test and continue with the next step.

    1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
    *Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
    If this stick passes the test then go to step #3.

    2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
    *If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
    *If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
    3. Test the next stick of RAM (stick #2) in the next motherboard slot.
    *If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
    *If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
    4. If you find a stick that passes the test, test it in all the other motherboard slots.

    If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

    In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
    Errors are sometimes found after 8 passes.
    Do this test overnight, before going to bed.

    Post back results.
      My Computer


  5. Posts : 8
    windows 7 home premium 64bit
    Thread Starter
       #5

    gotta be busy tonight XD
    gonna post result next day :)
    thanks for help
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Take your time :)
      My Computer


  7. Posts : 8
    windows 7 home premium 64bit
    Thread Starter
       #7

    OK sorry for the wait
    this is the tests result:
    Uninstall AVG 2013 success
    TDSSkiller : found some threads and deleted all
    ESET : no thread found
    Installed MSE and scan : no thread found
    Installed Malwarebyte and scan : no thread found
    scanned with CMD : no error
    Disk Check C:\ and D:\ : no error
    Memtest : 10 passes and no error
    Sort out my startup programs

    BSOD 1 time while doing the scans,
    finished all scan and disks check, should i uninstall scanner i just used?(malwarebyte and MSE)
    and ESET detected that i have installed windows defender, how to uninstall it?
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Bugcheck 1A memory management..

    How is the PC running now?
      My Computer


  9. Posts : 8
    windows 7 home premium 64bit
    Thread Starter
       #9

    its running just fine for now..
    btw, when i check using driver verifier, bsod right after windows start and always point out at IOmap64.sys.
    search at google and its an ASUS system, i havent found any solution
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    Uninstall the program using the free version of Revo Uninstaller: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems (Uninstall using Advanced Mode) Download and install the latest version/drivers again.

    Driver Reference Table - IOMap64.sys
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:39.
Find Us