Several BSOD

Gabriele · 01 Dec 2012

Hi all,I formatted my pc recently, to try to solve some BSOD, but they came back again and again.

I hope you can help me. If you needed more information let me know.

Thanks to all!

Arc · 01 Dec 2012

Hello Gabriele.

The display driver you are using is kinda old.

Code:

 lmvm atikmdag
start             end                 module name
fffff880`04a4b000 fffff880`055fe000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Wed Jul 04 10:46:13 2012 (4FF3D19D)
    CheckSum:         00B618E2
    ImageSize:        00BB3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it. Latest AMD Catalyst Video Driver for Windows 7

Uninstall Avira. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download and install those, and then run full system scans with both of them, one by one.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.

Let us know the results.

Gabriele · 01 Dec 2012

Thank you Arc fot the quick answer!

Arc said:

The display driver you are using is kinda old.
Update it. Latest AMD Catalyst Video Driver for Windows 7

I have the latest version (12.6) for my graphic card (ATI Radeon HD 4800 Series). Do you think it's safe install the 12.10 version even if my graphic card is notin the AMD Product Compatibility?

Arc said:

Uninstall Avira. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download and install those, and then run full system scans with both of them, one by one.

I will try immediately.

Arc said:

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.

I tested the RAM some days ago in every possible configuration, it work.

Arc · 01 Dec 2012

In that case, wait a bit, and see, if the display caused crashes occur again, then it may be thought.

Let us know how it works, after changing the AV program.

Gabriele · 01 Dec 2012

I scan pc with both the programs,they didn't find suspect files.
If I will have another BSOD, I will update the graphics card.
Thank you again.