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Windows 7: BSODs during various situations, multiple errors

21 Dec 2012   #21
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Let it run for a few more hours. Do the most crash prone actions with DV on. A couple of dumps will be good.

But if still not, we may need to think otherwise.


My System SpecsSystem Spec
.
02 Jan 2013   #22
FrogTornado

Windows 7 Home Premium 64bit
 
 

Hey again
It's been awhile since I've last posted
But after some more use of DV, it still continues to freeze my computer without any minidumps.
In normal mode, however, I've been getting much more frequent blue screens (3 in one day yesterday)
If you can't find anything out of these, I'll try one last time at DV.
My System SpecsSystem Spec
03 Jan 2013   #23
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
fffff880`02aeda28  fffff880`04844cccUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x3cccc
Update Intel Graphics driver from Intel Download Center.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {8887, fffffa80017f43c0, fffffa80005a2eb0, 503}

Probably caused by : hardware_ram ( ZEROED_PAGE_CORRUPTED )

Followup: MachineOwner
---------
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.
And, uninstall Smart RAM.

Scan the system for possible virus infection.
Do some disc checks, too.

  1. Update your SSD's Firmware skip, if it is not a SSD)
  2. Re-seat the sata and power.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
My System SpecsSystem Spec
.

29 Jan 2013   #24
FrogTornado

Windows 7 Home Premium 64bit
 
 

My graphics driver seems to be current, as I did not find a new version of it on the Intel website
I ran Memtest86+ for 8 passes with no error
I ran chkdsk /f/r
I re-seated the sata and power
And I ran Seatools
But I still get occasional bsods
My System SpecsSystem Spec
29 Jan 2013   #25
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Still what I am finding that it is the graphics driver.
Code:
fffff880`07a75168  fffff880`04c43da6Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x210da6
If you are sure (though I doubt) that it is the latest; roll back to an earlier one.
My System SpecsSystem Spec
06 Feb 2013   #26
FrogTornado

Windows 7 Home Premium 64bit
 
 

I checked again on the Intel Download website, but I still couldn't find a newer version of my current graphics card.
I also tried rolling my graphics card driver back, but that resulted in my wireless internet USB adapter to suddenly stop working. It started working when I updated my graphics driver back to the latest version.
My System SpecsSystem Spec
06 Feb 2013   #27
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Still it is the display related crash.
Code:
BugCheck 1000007E, {ffffffffc0000005, fffff88003c20cf7, fffff8800307d6a8, fffff8800307cf00}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+2b )

Followup: MachineOwner
----------------------------------------------------------------------------------------------------
fffff880`0307cc48  fffff880`04a4fcccUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x3cccc
---------------------------------------------------------------------------------------------------------
fffff880`04a13000 fffff880`055d1140   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Tue Jul 31 23:20:01 2012 (50181AC9)
    CheckSum:         00BC426F
    ImageSize:        00BBE140
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
If it is the latest one for sure, try to roll it back to the immediate earlier one. First uninstall the present one, the install the immediate earlier one.

And, this crash dump making me think of something else, too, but it is hard to confirm from a dump data only. Scan the system for possible virus infection.
If possible, plan for a BIOS update.
Code:
BIOS Version/Date    American Megatrends Inc. 080016, 19/05/2010
D-Link Wireless G DWA-110 USB Adapter driver is also failing.
Code:
fffff880`02f8b0f0  fffff880`02102dc0Unable to load image \SystemRoot\system32\DRIVERS\netr7364.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netr7364.sys
*** ERROR: Module load completed but symbols could not be loaded for netr7364.sys
 netr7364+0x15dc0
----------------------------------------------------------------------------------------------
fffff880`020ed000 fffff880`021a6000   netr7364 T (no symbols)           
    Loaded symbol image file: netr7364.sys
    Image path: \SystemRoot\system32\DRIVERS\netr7364.sys
    Image name: netr7364.sys
    Timestamp:        Tue Oct 04 11:44:37 2011 (4E8AA44D)
    CheckSum:         000B6E39
    ImageSize:        000B9000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it either from MediaTek - Downloads Windows, or from D-Link's site.

Do some general USB related troubleshooting, too. For the port, first, uninstall and reinstall the USB ports drivers.
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.
My System SpecsSystem Spec
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 BSODs during various situations, multiple errors




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