Windows 7: BSODs during various situations, multiple errors

FrogTornado · 01 Dec 2012

Hello
I have recently had multiple BSODs while doing various tasks, e.g. playing games, etc
Thank you for your time.

Arc · 01 Dec 2012

Sorry Frog, that I have lost your previous thread ... really sorry.

it is caused by Avast.

Code:

fffff880`02d23918  fffff880`042399beUnable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x69be

Description here: Driver Reference Table - aswSnx.SYS

Uninstall Avast using Avast Uninstall Utility.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

You need to preform some Disc checks, too.

Code:

fffff880`02d23ac8  fffff880`012139db Ntfs!NtfsCleanupIrpContext+0x12b
fffff880`02d23a70  fffff880`01214c80 Ntfs!NtfsCommonCleanupCallout

Update your SSD's Firmware (skip it, if it is not a SSD)
Re-seat the sata and power.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

There may be some other issues, graphics related. At this situation, you first do these, and report us back with the results. And this time, I swear that I will not forget it. Even if I forget, you post one more time in this thread please.

FrogTornado · 02 Dec 2012

Thank you for your response.
I (think I) have done as you instructed
I will post again if problems continue.
And what is meant by "re-seat the sata and power"?
Thank you again

Arc · 02 Dec 2012

Unplug these two, clean and plug in back.

FrogTornado · 03 Dec 2012

Hello again
The instructions you gave me seem to have stopped most of the BSODs (I think)
But a new one has occurred
And I worry it may point to a hardware problem.
Thank you again

Arc · 04 Dec 2012

Sorry to say, but it is really a hardware problem.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004d14028, be000000, 800400}

Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : hardware

Followup: MachineOwner
---------

Follow the guide Stop 0x124 - what it means and what to try, step by step.

FrogTornado · 04 Dec 2012

Alright
Different BSOD again
This one seems to point towards my graphics driver
But (according to Intel Driver Update Utility) it is already up to date
Is this related to the hardware issue?
Sorry for bothering you

Arc · 05 Dec 2012

Listing the causes here ....

ALPHA Networks Filter Driver

Code:

fffff880`06d5d7d8  fffff880`015f4869Unable to load image \SystemRoot\system32\DRIVERS\anodlwfx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for anodlwfx.sys
*** ERROR: Module load completed but symbols could not be loaded for anodlwfx.sys
 anodlwfx+0x1869

Which is very old.

Code:

lmvm anodlwfx
start             end                 module name
fffff880`015f3000 fffff880`015fc000   anodlwfx T (no symbols)           
    Loaded symbol image file: anodlwfx.sys
    Image path: \SystemRoot\system32\DRIVERS\anodlwfx.sys
    Image name: anodlwfx.sys
    Timestamp:        Fri Mar 06 15:40:08 2009 (49B0F680)
    CheckSum:         0000A8C3
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from Alpha Networks Inc..

Intel Graphics driver

Code:

fffff880`06d5f0e8  fffff880`04a58cccUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x3cccc

It is not old at all, still search for any updates are available or not in Intel Download Center.

D-Link Wireless G DWA-110 USB Adapter

Code:

fffff880`06d5d328  fffff880`022af830Unable to load image \SystemRoot\system32\DRIVERS\netr7364.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netr7364.sys
*** ERROR: Module load completed but symbols could not be loaded for netr7364.sys
 netr7364+0x66830

Update it from Ralink-A MEDIATEK COMPANY.

Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.

Plan for a BIOS update, if possible.

Code:

BIOS Version/Date    American Megatrends Inc. 080016, 19/05/2010

Some USBPORT.sys errors are there, too.

Code:

fffff880`06d5d5f8  fffff880`040025c2 USBPORT!USBPORT_Xdpc_iSetState+0x2a
fffff880`06d5d600  fffffa80`0535a050
fffff880`06d5d608  00000000`00000008
fffff880`06d5d610  fffffa80`05865c60
fffff880`06d5d618  00000000`00000000
fffff880`06d5d620  fffffa80`03bdd010
fffff880`06d5d628  fffff880`04002783 USBPORT!USBPORT_Xdpc_iSignal+0xcb
fffff880`06d5d630  fffffa80`0535ad28
fffff880`06d5d638  00000000`00000000
fffff880`06d5d640  fffffa80`05865c60
fffff880`06d5d648  fffffa80`0535a050
fffff880`06d5d650  fffffa80`0535a1a0
fffff880`06d5d658  fffff880`04005f99 USBPORT!USBPORT_ReleaseEpListLock+0x21
fffff880`06d5d660  fffffa80`03bdd010
fffff880`06d5d668  00000000`00000000
fffff880`06d5d670  fffffa80`05865c60
fffff880`06d5d678  fffff880`04005f99 USBPORT!USBPORT_ReleaseEpListLock+0x21
fffff880`06d5d680  fffffa80`0535a480
fffff880`06d5d688  fffff800`02d881c4 nt!IoCsqInsertIrpEx+0x74
fffff880`06d5d690  fffffa80`0535a480
fffff880`06d5d698  fffffa80`03bdd210
fffff880`06d5d6a0  fffffa80`0535a1a0
fffff880`06d5d6a8  fffff880`0400717a USBPORT!USBPORT_ReferenceEndpoint+0x52
fffff880`06d5d6b0  fffffa80`0535a1a0
fffff880`06d5d6b8  fffffa80`05865c60
fffff880`06d5d6c0  fffffa80`0535a050
fffff880`06d5d6c8  fffff880`0401277e USBPORT!USBPORT_Core_QueueTransferUrb+0x192
fffff880`06d5d6d0  fffffa80`03bdd002

For the port, first, uninstall and reinstall the USB ports drivers.

Right click on Computer icon > manage. It will open the computer management window.
Click on "Device Manager" in the left pane, it will list all installed devices up.
Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
Click on one item to select, then right click and uninstall.
Do the same for all.
Restart the computer.
At restart, windows will auto configure the appropriate drivers.

And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Let us know the results.

It it continue to crash on the display driver, we may need to think otherwise.

FrogTornado · 05 Dec 2012

Quick question, how do you update the ALPHA Networks Filter Driver?
I looked around their website but I can't seem to find it
And is a BIOS update absolutely necessary?
I don't trust my skill (of which there is none) to update it in case I do something wrong and completely screw up my system

Arc · 06 Dec 2012

About the alpha network driver, I am asking it to some driver expert.

Do everything else other than the BIOS update. If it is really needed, we will have a look at it at the last.

Windows 7: BSODs during various situations, multiple errors

BSODs during various situations, multiple errors problems?