Windows 7: BSOD everytime I open Autodesk Maya 2013

egonza0622 · 01 Dec 2012

So I had an issue in the recent past where my computer had got several BSOD after a faulty flash plug in download ... But after a friend took a look we reformatted my computer and the issue was gone. I am not in the same location where my driver discs are so I had to go through the product's websites to update my drivers. I did my motherboard on ASRock's website and my graphics card on NVidia's site. So before the reformatting I would animate on Autodesk Maya 2013 without a problem. But now after reinstalling it everytime i go to open it I get an instant BSOD.

Below is a SF Diagnostic Tool thing the program put together and a thread told me to post with my original post. Please help and thank you in advance for your time.

p.s. There may be some data in the attached document from the previous issue that was resolved. The date for the issues at hand are dec 1st around 2am

**yowanvista** · 01 Dec 2012

Welcome to Sevenforums.

The BSODs were all triggered by the Intel RST (Rapid Storage Technology) Filter driver which should be updated:
http://downloadcenter.intel.com/Sear...90&FamilyId=42

Code:

BugCheck 50, {fffff88076db70e0, 1, fffffa8009d492e6, 5}

Unable to load image \SystemRoot\system32\DRIVERS\iaStorF.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStorF.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorF.sys

Could not read faulting driver name
Probably caused by : iaStorF.sys ( iaStorF+116e )

Code:

fffff880`01dc7000 fffff880`01dd2000   iaStorF  T (no symbols)           
    Loaded symbol image file: iaStorF.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStorF.sys
    Image name: iaStorF.sys
    Timestamp:        Sun Sep 02 05:01:27 2012 (5042AFE7)
    CheckSum:         000149EE
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

egonza0622 · 01 Dec 2012

Quote: Originally Posted by yowanvista

Welcome to Sevenforums.

The BSODs were all triggered by the Intel RST (Rapid Storage Technology) Filter driver which should be updated:
http://downloadcenter.intel.com/Sear...90&FamilyId=42

Code:

BugCheck 50, {fffff88076db70e0, 1, fffffa8009d492e6, 5}

Unable to load image \SystemRoot\system32\DRIVERS\iaStorF.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStorF.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorF.sys

Could not read faulting driver name
Probably caused by : iaStorF.sys ( iaStorF+116e )

Code:

fffff880`01dc7000 fffff880`01dd2000   iaStorF  T (no symbols)           
    Loaded symbol image file: iaStorF.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStorF.sys
    Image name: iaStorF.sys
    Timestamp:        Sun Sep 02 05:01:27 2012 (5042AFE7)
    CheckSum:         000149EE
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Thanks for the help! I'm going to go ahead and do this but on a side note the impatient part of me never stopped looking for a resolution on the net. And I found someone describing the same exact issues as me so I went through with the solution he received and it worked with me but the skeptic in me feels like I should tell you guys what I did for fear that it was only a temporary solution.

Because the solution had me restart afterwards I lost the site where I found the solution. But the solution informed me to run a program from this site.
Anti-rootkit utility TDSSKiller
And it found one damaged thing in my computer to which it gave me the option to cure. I did so and now maya works. I have always been very skeptical about downloading cleaners like this but outta desperation I decided to try it out and it worked. Can anyone else verify that this site is okay and I can sleep easy tonight?

**yowanvista** · 01 Dec 2012

Quote: Originally Posted by egonza0622

Quote: Originally Posted by yowanvista

Welcome to Sevenforums.

The BSODs were all triggered by the Intel RST (Rapid Storage Technology) Filter driver which should be updated:
http://downloadcenter.intel.com/Sear...90&FamilyId=42

Code:

BugCheck 50, {fffff88076db70e0, 1, fffffa8009d492e6, 5}

Unable to load image \SystemRoot\system32\DRIVERS\iaStorF.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStorF.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorF.sys

Could not read faulting driver name
Probably caused by : iaStorF.sys ( iaStorF+116e )

Code:

fffff880`01dc7000 fffff880`01dd2000   iaStorF  T (no symbols)           
    Loaded symbol image file: iaStorF.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStorF.sys
    Image name: iaStorF.sys
    Timestamp:        Sun Sep 02 05:01:27 2012 (5042AFE7)
    CheckSum:         000149EE
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Thanks for the help! I'm going to go ahead and do this but on a side note the impatient part of me never stopped looking for a resolution on the net. And I found someone describing the same exact issues as me so I went through with the solution he received and it worked with me but the skeptic in me feels like I should tell you guys what I did for fear that it was only a temporary solution.

Because the solution had me restart afterwards I lost the site where I found the solution. But the solution informed me to run a program from this site.
Anti-rootkit utility TDSSKiller
And it found one damaged thing in my computer to which it gave me the option to cure. I did so and now maya works. I have always been very skeptical about downloading cleaners like this but outta desperation I decided to try it out and it worked. Can anyone else verify that this site is okay and I can sleep easy tonight?

TDSSKiller is a legitimate rootkit scanner that will locate and fix any infection. In fact a rootkit infection sometimes triggers the Intel RST driver thus crashes the system, if the infection is cured your system will perform just fine without anymore issues. Run a Malwarebtes scan afterwards just to be sure if there are any remnants.
http://www.malwarebytes.org/

Just ensure that you have a proper antivirus software.

egonza0622 · 01 Dec 2012

Quote: Originally Posted by yowanvista

Quote: Originally Posted by egonza0622

Quote: Originally Posted by yowanvista

Welcome to Sevenforums.

The BSODs were all triggered by the Intel RST (Rapid Storage Technology) Filter driver which should be updated:
http://downloadcenter.intel.com/Sear...90&FamilyId=42

Code:

BugCheck 50, {fffff88076db70e0, 1, fffffa8009d492e6, 5}

Unable to load image \SystemRoot\system32\DRIVERS\iaStorF.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStorF.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorF.sys

Could not read faulting driver name
Probably caused by : iaStorF.sys ( iaStorF+116e )

Code:

fffff880`01dc7000 fffff880`01dd2000   iaStorF  T (no symbols)           
    Loaded symbol image file: iaStorF.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStorF.sys
    Image name: iaStorF.sys
    Timestamp:        Sun Sep 02 05:01:27 2012 (5042AFE7)
    CheckSum:         000149EE
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Thanks for the help! I'm going to go ahead and do this but on a side note the impatient part of me never stopped looking for a resolution on the net. And I found someone describing the same exact issues as me so I went through with the solution he received and it worked with me but the skeptic in me feels like I should tell you guys what I did for fear that it was only a temporary solution.

Because the solution had me restart afterwards I lost the site where I found the solution. But the solution informed me to run a program from this site.
Anti-rootkit utility TDSSKiller
And it found one damaged thing in my computer to which it gave me the option to cure. I did so and now maya works. I have always been very skeptical about downloading cleaners like this but outta desperation I decided to try it out and it worked. Can anyone else verify that this site is okay and I can sleep easy tonight?

TDSSKiller is a legitimate rootkit scanner that will locate and fix any infection. In fact a rootkit infection sometimes triggers the Intel RST driver thus crashes the system, if the infection is cured your will perform just fine without anymore issues. Run a Malwarebtes scan afterwards just to be sure if there are any remnants.
Malwarebytes : Free anti-malware download

Just ensure that you have a proper antivirus software.

Thanks Yowan, You've been a huge help.

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