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Windows 7: BSOD watching video files,

01 Dec 2012   #1
recepky

Windows 7 Ultimate 32 Bit
 
 
BSOD watching video files,

Hi friends,

I am getting random BSODs especially when watching video files 720p or 1080p and I am using frame interpolation which uses a lot of CPU+GPU(Open CL) power.

But sometimes BSOD occurs rarely, for example I am writing this post and bingo! the BSOD again. Or pc is downloading torrents itself, nobody is touching the pc and BSOD!

thanks for your help.


My System SpecsSystem Spec
.
01 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello recepky.

Your BSODs are due to network blockage. Uninstall McAfee Using McAfee Removal Tool. It is the most well known network blocker and BSOD causer.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download and install those, and then run full system scans with both of them, one by one.

Then update the network driver.
First, download the network card driver from manufactuer's website.
Then reinstall the driver:
  1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
  2. Double click to expand "Network adaptors".
  3. Right click your network card and click Uninstall.
  4. Check "Delete driver software for this device" check box, click OK.
  5. Restart the computer
  6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.
Let us know the results.

** Also, the msinfo32.nfo you uploaded is corrupt. upload your MSINFO32.nfo file for further needs.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
01 Dec 2012   #3
recepky

Windows 7 Ultimate 32 Bit
 
 

Hi ARC; first of all a BIG THANK YOU!

I have uploaded msnfo32 file here again, and I want to do a clean os install with 64bit support, but before this I want to know I dont have any hardware issue, because these BSODs scared me that I think one my hardware is broken or something. It looks like McAfee causing BSODs.
My System SpecsSystem Spec
.

01 Dec 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Apparently it is not a hardware issue. If you plan to do a clean install, do Clean Reinstall - Factory OEM Windows 7 which works as good as non-oem, too.

BUT, be careful when installing the antivirus. OK?
My System SpecsSystem Spec
01 Dec 2012   #5
recepky

Windows 7 Ultimate 32 Bit
 
 

OK thank you ARC!
My System SpecsSystem Spec
01 Dec 2012   #6
recepky

Windows 7 Ultimate 32 Bit
 
 

hi again;

I unistalled McAfee AV but now I am geting computer freezes while watching video files. I cant understand why...
My System SpecsSystem Spec
01 Dec 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
Reply

 BSOD watching video files,




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