Starcraft 2 BSOD reboot error

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  1.    #21

    I couldn't see any errors with the graphs posted, but applications usually tend to fail with bad RAM modules, in this situation I would suggest running Memtest86+ for least 9-10 passes, since errors can be found after 8 passes.

    The dumps were dated as 3/12/12; any new BSODs recently?
      My Computer


  2. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #22

    The RAM errors might be graphics card RAM, do you have another graphics card to test with?
      My Computer


  3. Posts : 48
    Windows 7 64
    Thread Starter
       #23

    Dave76,

    Unfortunately I don't have another video card to test. Will Memtest86 work if I remove all the ram from the computer and run it on my video card? As of right now it is running on my current sticks for the next three nights.

    Kyle
      My Computer

  4.    #24

    Use OCCT MemTest to test the Graphics Card RAM:
      My Computer


  5. Posts : 48
    Windows 7 64
    Thread Starter
       #25

    x BlueRobot,

    I just finished testing my ram with Memtest. I did three different sticks in three different slots. Stick 1: 40 passes no errors, Stick 2: 20 passes no errors, Stick 3: 32 passes no errors.

    I can't run the OCCT graphics card test because my temp reaches 81+ degrees in a few minutes and I have to abort.

    Kyle
      My Computer

  6.    #26

    Have you checked inside the case and removed any dust from the slots and the fans?
      My Computer


  7. Posts : 48
    Windows 7 64
    Thread Starter
       #27

    Yes they have all recently been cleaned out. The case/fans are dust free as far as I can tell.
      My Computer


  8. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #28

    Can you fill in your system specs?
    You can use this app to find them: Speccy Free System information Utility
    Then enter them in the 'My System Specs' drop box at the lower left of any of your posts.

    What graphics card do you have?
    81°C isn't unusual for most graphics cards, the standard conservative max temp is 90°C.

    Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs. Post one SPD tab for each RAM card you have, you can select different slots in the dropbox on the upper left of the SPD tab.
    For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
    How to Post a Screenshot in Seven Forums
    Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.

    Have you ran memtest86+ with all three RAM cards installed?
    If not, run it for 7 full passes, you can stop the test if you get any errors.
    If single RAM cards pass memtest86+, and you get errors with all three cards, you can adjust BIOS settings and possibly get it stable.

    If the RAM passes all tests, you will need to test the graphics card. At this point you may need to find a way to test with a different card or test your card in a different system.
    Last edited by Dave76; 12 Dec 2012 at 05:06.
      My Computer


  9. Posts : 48
    Windows 7 64
    Thread Starter
       #29

    Dave76,

    Thanks for the posting Dave. I looked into the video card max temp and re-ran the OCCT video card test. It finished a 1 hour test with temps hoovering around 84-85 degrees.

    I have updated my system specs on this site and sent the snips (Loved this tool and wish I had known about it years ago) of the CPUID.

    I did crash once while doing a windows update and got a BSOD about drivers I have never seen before. Grab all attached.

    I will edit this post with the bios readings and the Memtest results using all 3 sticks of ram later today. I have not ran Memtest using all 3 sticks at once yet.

    Thanks,
    Kyle
      My Computer

  10.    #30

    Code:
    BugCheck C4, {62, fffffa8008139260, fffffa8008139300, 1c}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys
    Code:
    Usual causes:  Device driver
    Update NVIDIA GeForce GTX 260:

    Code:
     Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Thu Aug 30 16:50:16 2012 (503F8BB8)
    1. Download Driver
    2. Start Type: Device Manager
    3. Expand Display Adapters
    4. Right-Click Driver Name, Uninstall
    5. Reboot
    6. Run Driver Sweeper
    7. Reboot
    8. Install Downloaded Driver

    Driver Sweeper will scan for any left over files from the old driver, old driver files can cause conflicts with new driver installations. Create a System Restore point beforehand, in case any problems or issues arise.

    Driver Sweeper:

    Driver Download Page:
      My Computer


 
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