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Windows 7: Random BSODs, New Computer Build, minidumps included

11 Dec 2012   #11
SevenChurches

Windows 7 Home Premium 64 bit
 
 

Got another blue screen today. I turned on my computer, logged in, and it was basically just sitting there idling for about 20 minutes when the blue screen came up.


My System SpecsSystem Spec
.
11 Dec 2012   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My computer is at the repair shop. I will take a look at the files as soon as I can.

Upload a screenshot of your hard disk using crystal disk info and summary tab using speccy:Make a hard drive test from the hard drive manufacturers website.
Driver Verifier

Use verifier for 36 hours. Then send us the BSOD reports

Quote:
Driver Verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because [/B][B]Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
13 Dec 2012   #13
SevenChurches

Windows 7 Home Premium 64 bit
 
 

Alright, I have a screen grab of CrystalDiskInfo and Speccy.

Ran the hard drive test and the results said that my hard drive passed.

Got another BSOD, so will be including my newest minidumps.

Will start running the Driver Verifier next. I do have a question about that though. Does the verifier need to be run for the full 36 hours or just until the next blue screen?
My System SpecsSystem Spec
.

14 Dec 2012   #14
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Till the next blue screen.

The dumps of 11th & 13th come with BCC 109.
Code:
STOP 0x00000109: CRITICAL_STRUCTURE_CORRUPTION  
Usual causes:  Device driver, Breakpoint set with no debugger attached, Hardware (Memory in particular)
Code:
BugCheck 109, {a3a039d89e8a6558, b3b7465ef10734ae, fffff80003000e40, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
............
BugCheck 109, {a3a039d89ee8564f, b3b7465ef166254d, fffff80002fd4510, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!_imp_NtOpenSymbolicLinkObject+8 )
............
BugCheck 109, {a3a039d89edf272a, b3b7465ef15cf628, fffff80002fda510, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!_imp_NtOpenSymbolicLinkObject+8 )
After verifier I would suggest that you test ram sticks individually.
My System SpecsSystem Spec
15 Dec 2012   #15
SevenChurches

Windows 7 Home Premium 64 bit
 
 

Alright, I finally got a blue screen while running the driver verifier. However, these blue screens gave me different error codes than before. Bug codes 3b and e3. They happened right as my computer was booting up and applying updates.

So now, I can go back and change the driver verifier and change the settings back to normal?

I'll check the RAM sticks individually as well.
My System SpecsSystem Spec
15 Dec 2012   #16
SevenChurches

Windows 7 Home Premium 64 bit
 
 

And another blue screen just a minute ago, RESOURCE_NOT_OWNED.
My System SpecsSystem Spec
16 Dec 2012   #17
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Weird thing is it's crashing on MSE itself

There's nothing specific in the dumps

Will wait for the results on memtest.
My System SpecsSystem Spec
18 Dec 2012   #18
SevenChurches

Windows 7 Home Premium 64 bit
 
 

Well, ran Memtest on each stick in every slot for at least 7 passes and still got no errors.
My System SpecsSystem Spec
18 Dec 2012   #19
SevenChurches

Windows 7 Home Premium 64 bit
 
 

Got another blue screen right after I sent that last message.

SYSTEM_SERVICE_EXCEPTION

My System SpecsSystem Spec
18 Dec 2012   #20
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Sometimes memtest doesn't find errors.
How many sticks do you have?

Test them manually, without memtest.

Insert one stick and see how the computer performs.
Do the same with others.

Edit: It's crashing on MSE. Have you overclocked any of your hardware?
My System SpecsSystem Spec
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