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Windows 7: Random BSODs, New Computer Build, minidumps included

02 Dec 2012   #1
SevenChurches

Windows 7 Home Premium 64 bit
 
 
Random BSODs, New Computer Build, minidumps included

This is my first computer build, completed in September. Desktop has been used infrequently but will need to be used daily here soon. This computer is primarily going to be used for flash animation and video editing.

There has been no pattern when receiving a BSOD. From what I can recall, I've gotten them:

1) Right after log in.
2) While running CeltX screenwriting software.
3) While running Anime Studio Pro 9.

Minidumps are attached. If you need any more information about my build, I'll try to answer.

Thanks for any of the help you can give me!


My System SpecsSystem Spec
.
03 Dec 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to Sevenforums

Perform a Clean boot:Take memtest in the following manner.

Test your RAM with Memtest86+. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
Errors are sometimes found after 8 passes.
Do this test overnight, before going to bed.
*How does the computer perform in Safe Mode?
My System SpecsSystem Spec
06 Dec 2012   #3
SevenChurches

Windows 7 Home Premium 64 bit
 
 

Small update.

Ran Memtest for 10 passes and got no errors, so I think I can rule out memory problems.

Going to now try a clean boot and see if I get any more BSODs.
My System SpecsSystem Spec
.

06 Dec 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Performance in safe mode as well.
My System SpecsSystem Spec
06 Dec 2012   #5
SevenChurches

Windows 7 Home Premium 64 bit
 
 

I've run my computer in Safe Mode a bit and there were no problems so far, but probably not enough to make a determination.
My System SpecsSystem Spec
07 Dec 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

For how many hours were you in safe mode?
Did the clean boot help?
My System SpecsSystem Spec
09 Dec 2012   #7
SevenChurches

Windows 7 Home Premium 64 bit
 
 

I performed the clean boot. All non Microsoft services were disabled. After about two days, I got another blue screen.

Like all of my others, bug check code 0x00000109 caused by ntoskrnl.exe+7f1c0

However, when I went back to msconfig and checked to make sure my services were still disabled, avast! Antivirus was running once again. Could that be my problem?

As for safe mode, I probably haven't spent more than an hour running in that.
My System SpecsSystem Spec
09 Dec 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Upload the newer files.

Yes avast! can sometimes be a reason for BSOD-s. Please uninstall and replace with MSE.
MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-
1. Microsoft Security Essentials - Free Antivirus for Windows
2. Malwarebytes - Free
3. Good and Free system security combination.
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files.
  • 1. Click on the
    2. Type CMD on Search
    3. Left click and Run as Administrator
    4. Type SFC /scannow
Full tutorial here:
Run Disk Check on your hard disk for file system errors and bad sectors on it:
My System SpecsSystem Spec
09 Dec 2012   #9
SevenChurches

Windows 7 Home Premium 64 bit
 
 

Uninstalled avast! and installed Microsoft Security Essentials and Malwarebytes. Those scans found nothing.

Will now proceed with the file checker and the disk check.

Here are my latest dump files too.
My System SpecsSystem Spec
09 Dec 2012   #10
SevenChurches

Windows 7 Home Premium 64 bit
 
 

File check and disk check also complete. No errors.

I'll post back if I get any more BSODs.
My System SpecsSystem Spec
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