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Windows 7: 3b win32k BSOD from hardware upgrades

06 Dec 2012   #21
Tezzick

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
G.Skill is high quality for Intel and AMD and are interchangeable so long as RAM specs for the board are met. Your current RAM should be reset to the timings shown in this snip, from your system.

Attachment 244585

Check you manual on how to access the RAM settings, likely under an advanced sub-menu. Note that the 2T sometimes is called 2N, it is the same thing.
Thanks, good to know. I thought I was fine buying the G.Skill, especially with the reviews.

I'll get that switched over right now and see how that runs.
Does that crash file point to memory, and this could be a fix, or just a good thing to change?

Thanks for your help, Briton, by the way. Going at this for over a week and its great to finally be heading in the right direction, haha.
You too koolkat!


My System SpecsSystem Spec
.
06 Dec 2012   #22
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I don't read the dumps. The RAM settings probably won't get rid of BSODs but the system will run a little better.

Kool Kat will check on the dumps for you.
My System SpecsSystem Spec
07 Dec 2012   #23
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Can you keep your graphics card out until we get your RAM sorted. This dump was a random crash but showed errors with your graphics card drivers later.
Code:
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL    

Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
BugCheck A, {fffffa7fffffffd0, 2, 1, fffff80002a8e87c}

Probably caused by : memory_corruption ( nt!MiInsertPageInFreeOrZeroedList+54c )

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  opera.exe

STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiInsertPageInFreeOrZeroedList+54c
fffff800`02a8e87c 498930          mov     qword ptr [r8],rsi

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiInsertPageInFreeOrZeroedList+54c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  503f82be

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MiInsertPageInFreeOrZeroedList+54c

BUCKET_ID:  X64_0xA_nt!MiInsertPageInFreeOrZeroedList+54c

Followup: MachineOwner
---------
fffff880`09c12608  fffff880`04088217*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x12217
Insert your graphics card in another PC and see if anything weird happens. You can also take the furmark and video memory test. Make sure nothing is wrong with the "new" graphics card
My System SpecsSystem Spec
.

07 Dec 2012   #24
Tezzick

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Can you keep your graphics card out until we get your RAM sorted. This dump was a random crash but showed errors with your graphics card drivers later.
Code:
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL    

Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
BugCheck A, {fffffa7fffffffd0, 2, 1, fffff80002a8e87c}

Probably caused by : memory_corruption ( nt!MiInsertPageInFreeOrZeroedList+54c )

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  opera.exe

STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiInsertPageInFreeOrZeroedList+54c
fffff800`02a8e87c 498930          mov     qword ptr [r8],rsi

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiInsertPageInFreeOrZeroedList+54c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  503f82be

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MiInsertPageInFreeOrZeroedList+54c

BUCKET_ID:  X64_0xA_nt!MiInsertPageInFreeOrZeroedList+54c

Followup: MachineOwner
---------
fffff880`09c12608  fffff880`04088217*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x12217
Insert your graphics card in another PC and see if anything weird happens. You can also take the furmark and video memory test. Make sure nothing is wrong with the "new" graphics card
Well I just tired doing what Britton suggested with the different timings.
Changed it to 9-9-9-25, crashed, so I re-read the ram packaging and it says 9-9-9-24, so I changed it to 24 and changed the row cycle time to 33... not sure if I should have changed it to 33 but thats the snip it that was highlighted int he picture.

I then worked fine on the computer for a good few hours, until another 3b crash (which I hadn't seen in awhile), so I decided to try out the other slots in the motherboard (3+4), and when I booted it back up I get 2 long beeps and then a screen saying it failed to boot because of overclocking.

...what is going on? I'm going to put it back to the defaults of 11-11-11-28 and 39 Row Cycle Time and see what that does.

I also have no other computer to put the video card in, not until tomorrow at least, and my motherboard has no integrated graphics so I have to have a video card in.
Should I put my old one in?
My System SpecsSystem Spec
07 Dec 2012   #25
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by Tezzick View Post
Should I put my old one in?
Yes. How many sticks of RAM do you have exactly?
Sorry if I asked this question earlier
My System SpecsSystem Spec
07 Dec 2012   #26
Tezzick

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Quote   Quote: Originally Posted by Tezzick View Post
Should I put my old one in?
Yes. How many sticks of RAM do you have exactly?
Sorry if I asked this question earlier
I have 2. 2x4gb.
And I tried booting it with the RAM in the other 2 slots (1&2) and its booted up just fine.
Seems weird that it won't boot in the other slots, but it will in 1 and 2.

If you'd like, I can give you the exact model numbers for the ram, memory, motherboard, video card, whatever, if that would help?

Edit: Also, forgot to mention, I haven't put my old card in just yet, because the system didn't seem to behave any differently the last time I tried the old one (yesterday).
My System SpecsSystem Spec
07 Dec 2012   #27
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by Tezzick View Post
I have 2. 2x4gb.
And I tried booting it with the RAM in the other 2 slots (1&2) and its booted up just fine.
Seems weird that it won't boot in the other slots, but it will in 1 and 2.

If you'd like, I can give you the exact model numbers for the ram, memory, motherboard, video card, whatever, if that would help?

Edit: Also, forgot to mention, I haven't put my old card in just yet, because the system didn't seem to behave any differently the last time I tried the old one (yesterday).
That might help Britton30
Did you test the RAM individually or with all inserted?
My System SpecsSystem Spec
07 Dec 2012   #28
Tezzick

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Quote   Quote: Originally Posted by Tezzick View Post
I have 2. 2x4gb.
And I tried booting it with the RAM in the other 2 slots (1&2) and its booted up just fine.
Seems weird that it won't boot in the other slots, but it will in 1 and 2.

If you'd like, I can give you the exact model numbers for the ram, memory, motherboard, video card, whatever, if that would help?

Edit: Also, forgot to mention, I haven't put my old card in just yet, because the system didn't seem to behave any differently the last time I tried the old one (yesterday).
That might help Britton30
Did you test the RAM individually or with all inserted?
Haha well if he comes around again, then.
I moved both sets over, I haven't yet tried one at a time, yet.
I can do that in an hour or so.
Is there a specific way I should go about it?
Or just go one stick a time 1 through 4?
My System SpecsSystem Spec
07 Dec 2012   #29
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by Tezzick View Post
Haha well if he comes around again, then.
I moved both sets over, I haven't yet tried one at a time, yet.
I can do that in an hour or so.
Is there a specific way I should go about it?
Or just go one stick a time 1 through 4?
Yup..1 at a time through 4
My System SpecsSystem Spec
07 Dec 2012   #30
Dwarf

Windows 8.1 Pro RTM x64
 
 

Not being able to boot with memory in some slots, but being able to with it in others, points to a motherboard problem. I'd like you to run Memtest with each stick of RAM in turn in each of the slots. So you'd run it 3 times with the first stick of RAM in Slot 1, then 3 times with the same stick in Slot 2. Repeat for all slots. Then repeat the whole thing with the other stick(s) of RAM. Allow a minimum of 3 passes each time, and let us know what the results are. Do you get memory errors in some slots but not others, regardless of which stick of RAM is inserted? Is/are it the same slot(s) giving the errors each time?
My System SpecsSystem Spec
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 3b win32k BSOD from hardware upgrades




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