Solved Spontaneous reboots - NO BSOD

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RustyCannon

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Have a pretty new ASUS notebook and in the past few days it has started doing spontaneous reboots randomly without a BSOD.

I have 6 Gbytes of RAM and my first thought was that I must be running into some bad memory. Tried running the Win 7 memory diagnostics tool manually, but I can't even tell if it is running. The power light stays on and the screen goes blank. Attempts to hit F1 to bring testing options up does nothing. I left the computer in that state for about 15-16 hours from yesterday afternoon until this morning with no change - power light still on and screen blank. I can hit the power switch when it is in this state and it will shut off. Then it will reboot, sometimes normally or sometimes giving me the B&W screen asking if I want to boot normally or in safe mode, etc.

I'm lost. The computer is a refurb and the warranty only has about 2 weeks remaining.

Update: I got it to boot up and run Memtest86. I'm running that now and will let it cook all night running that.
 
Last edited:

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Windows 7 Home Premium 64 bitIntel Core i5 2450M @ 2.5GHz Core spd 798+ MH...DDR3 6144 MBytes Hyundai - Max bandwidth PC3-...Intel HD Graphics 3000 (GT2+)
Computer Manufacturer/Model Number
ASUS U56E-1BXX (Notebook)
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5 2450M @ 2.5GHz Core spd 798+ MHz, Bus 99.8MHz
Motherboard
ASUSTeK U56E
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DDR3 6144 MBytes Hyundai - Max bandwidth PC3-10700 (667 MHz)
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Logitech M310 cordless optical
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Sounds like progress
Does the machine run in safe mode ok
 

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Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
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Thanks for the reply

I haven't tried Safe Mode. It actually runs OK when I boot normal Windows. But then it will just reboot itself out of the clear blue for no apparent reason. Happened to me once today while I was using it and again when I was in another room.

I was looking through the log files. They're Greek to me, but I saw one message that said something about a possible memory leak.

I have to go to a meeting this evening, so I'm just going to let the Memtest86 keep running.

Does Memtest86 keep a log of the tests it runs?
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5 2450M @ 2.5GHz Core spd 798+ MH...DDR3 6144 MBytes Hyundai - Max bandwidth PC3-...Intel HD Graphics 3000 (GT2+)
Computer Manufacturer/Model Number
ASUS U56E-1BXX (Notebook)
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5 2450M @ 2.5GHz Core spd 798+ MHz, Bus 99.8MHz
Motherboard
ASUSTeK U56E
Memory
DDR3 6144 MBytes Hyundai - Max bandwidth PC3-10700 (667 MHz)
Graphics Card(s)
Intel HD Graphics 3000 (GT2+)
Mouse
Logitech M310 cordless optical
Internet Speed
.7 MHz
Other Info
Bios: American Megatrends U56E.213
If your running memtest be aware it can take a loooong time to complete (especially when you got 6GB of memory to check) and most people recommend doing a few passes to be sure but that will take time. When its done it will display results on the screen including any errors found.

If all is ok with mem post back and we can give you some other things to try

and PS welcome to seven forums
 

My Computer My Computer

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Win7 Ultimate X64Intel i5 3570K8GB DDR3 1600Onboard
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
Hello and welcome Rusty had a similar problem with my desktop tester just last week - PSU dead.

So does this do this on battery and adaptor? If the problem is just on mains power then perhaps the thing is dying and maybe the battery too. Could try a new one of either and see if that works. Better still take it to the warranty place and get them to stick in a new battery and / or an adaptor

But check out what Pauly says and get back.

If this doesn't come up with something mate I'd up the warranty place for a replacement or refund real quick. Gotta be real careful with refurbs my friend.
 

My Computer My Computer

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Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Memtest86 did 14 passes and passed all with no errors.

I keep the notebook on the power adapter the vast majority of the time. I will try running on battery for a few hours and see if I have an incident. I don't think I've run on battery since I started having the problem.

Thanks for the suggestion.

Does anyone have any insights gleaned from my log files?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5 2450M @ 2.5GHz Core spd 798+ MH...DDR3 6144 MBytes Hyundai - Max bandwidth PC3-...Intel HD Graphics 3000 (GT2+)
Computer Manufacturer/Model Number
ASUS U56E-1BXX (Notebook)
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5 2450M @ 2.5GHz Core spd 798+ MHz, Bus 99.8MHz
Motherboard
ASUSTeK U56E
Memory
DDR3 6144 MBytes Hyundai - Max bandwidth PC3-10700 (667 MHz)
Graphics Card(s)
Intel HD Graphics 3000 (GT2+)
Mouse
Logitech M310 cordless optical
Internet Speed
.7 MHz
Other Info
Bios: American Megatrends U56E.213
No crashes today so far. I had it on battery for a few hours this morning. Then I had to go out for a few hours so I plugged it back into the power adapter. So far, running smooth.

Yesterday, I changed some programs to not start up on boot. I wonder if I lucked into a fix? I need to go back in there because I don't remember off the top of my head what I stopped from the start-up menu. No time now. Maybe tomorrow.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5 2450M @ 2.5GHz Core spd 798+ MH...DDR3 6144 MBytes Hyundai - Max bandwidth PC3-...Intel HD Graphics 3000 (GT2+)
Computer Manufacturer/Model Number
ASUS U56E-1BXX (Notebook)
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5 2450M @ 2.5GHz Core spd 798+ MHz, Bus 99.8MHz
Motherboard
ASUSTeK U56E
Memory
DDR3 6144 MBytes Hyundai - Max bandwidth PC3-10700 (667 MHz)
Graphics Card(s)
Intel HD Graphics 3000 (GT2+)
Mouse
Logitech M310 cordless optical
Internet Speed
.7 MHz
Other Info
Bios: American Megatrends U56E.213
If you suspect this to be caused by software entering msconfig can often be handy

Under the services tab you have the option to hide all MS services showing what 3rd party stuff is left and giving you the option to temp or perm disable it (least until you have resolved your problems is surprising sometimes what you have running that you may have forgotten about) and you also have the options of selective startup where you can tweak what you want to run
 

My Computer My Computer

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Win7 Ultimate X64Intel i5 3570K8GB DDR3 1600Onboard
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
Thats a good idea Pauly and Rusty you can also set the number of cores to use as well in msconfig > Boot > Advanced options > tick the cores box > drop down the number of cores and click all.
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Narrowing in on this

Thanks guys, for the suggestions about stopping programs from running on startup. I now am nearly certain that there is an Adobe product (Contribute) that is causing the crashes. It was the last piece of software that I had added before I started having the crashes. After taking it off the startup list, I stopped having crashes.

Yesterday I used Contribute and I've had 3 crashes since then, even without the program running. Of course, in running it, it put itself back on the startup list. So I've removed it (and only it) from the startup list. If I continue to get crashes, I will remove other Adobe programs one by one.

Time to find a Contribute forum and see how common my problem is...

Thanks again for the help guys. This is an awesome forum with great people.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5 2450M @ 2.5GHz Core spd 798+ MH...DDR3 6144 MBytes Hyundai - Max bandwidth PC3-...Intel HD Graphics 3000 (GT2+)
Computer Manufacturer/Model Number
ASUS U56E-1BXX (Notebook)
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5 2450M @ 2.5GHz Core spd 798+ MHz, Bus 99.8MHz
Motherboard
ASUSTeK U56E
Memory
DDR3 6144 MBytes Hyundai - Max bandwidth PC3-10700 (667 MHz)
Graphics Card(s)
Intel HD Graphics 3000 (GT2+)
Mouse
Logitech M310 cordless optical
Internet Speed
.7 MHz
Other Info
Bios: American Megatrends U56E.213
ICit2lol said:
Thats a good idea Pauly and Rusty you can also set the number of cores to use as well in msconfig > Boot > Advanced options > tick the cores box > drop down the number of cores and click all.
Click to expand...

What are cores and what is the objective of this procedure? Do I want more cores so I don't run out?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5 2450M @ 2.5GHz Core spd 798+ MH...DDR3 6144 MBytes Hyundai - Max bandwidth PC3-...Intel HD Graphics 3000 (GT2+)
Computer Manufacturer/Model Number
ASUS U56E-1BXX (Notebook)
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5 2450M @ 2.5GHz Core spd 798+ MHz, Bus 99.8MHz
Motherboard
ASUSTeK U56E
Memory
DDR3 6144 MBytes Hyundai - Max bandwidth PC3-10700 (667 MHz)
Graphics Card(s)
Intel HD Graphics 3000 (GT2+)
Mouse
Logitech M310 cordless optical
Internet Speed
.7 MHz
Other Info
Bios: American Megatrends U56E.213
I had another reboot, so now I've removed Adobe updater from the startup list. Over 12 hours now without a reboot. Will continue to monitor the situation.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5 2450M @ 2.5GHz Core spd 798+ MH...DDR3 6144 MBytes Hyundai - Max bandwidth PC3-...Intel HD Graphics 3000 (GT2+)
Computer Manufacturer/Model Number
ASUS U56E-1BXX (Notebook)
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5 2450M @ 2.5GHz Core spd 798+ MHz, Bus 99.8MHz
Motherboard
ASUSTeK U56E
Memory
DDR3 6144 MBytes Hyundai - Max bandwidth PC3-10700 (667 MHz)
Graphics Card(s)
Intel HD Graphics 3000 (GT2+)
Mouse
Logitech M310 cordless optical
Internet Speed
.7 MHz
Other Info
Bios: American Megatrends U56E.213
Hiyya Rusty generally speaking you have to be quite wary of Adobe stuff as it is targeted by a lot of "nice people" and I am constantly or rather my Kaspersky is - picking up vulnerabilities with Adobe stuff as it did with Java which I have removed for over two months now without any problems.

If I didn't mention it before if you want a bit more speed and performance use this tutorial http://www.sevenforums.com/tutorials/11728-optimize-windows-7-a.html?filter[2]=Performance Maintenance

But only after things settle down mate.
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
I have shut off quite a few applications from starting automatically.

But my spontaneous reboots and shutdowns without BSOD have returned. I've had four in the last 3 hours.

Very confused now. Starting over... Will run memtest86 again.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5 2450M @ 2.5GHz Core spd 798+ MH...DDR3 6144 MBytes Hyundai - Max bandwidth PC3-...Intel HD Graphics 3000 (GT2+)
Computer Manufacturer/Model Number
ASUS U56E-1BXX (Notebook)
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5 2450M @ 2.5GHz Core spd 798+ MHz, Bus 99.8MHz
Motherboard
ASUSTeK U56E
Memory
DDR3 6144 MBytes Hyundai - Max bandwidth PC3-10700 (667 MHz)
Graphics Card(s)
Intel HD Graphics 3000 (GT2+)
Mouse
Logitech M310 cordless optical
Internet Speed
.7 MHz
Other Info
Bios: American Megatrends U56E.213
If you still suspect 3rd party software dont forget you can still disable stuff to try to sort the situation as before, sometimes you can disable it then when you manually run it will re-enter into startup and sometimes appear twice (one unselected and new one selected)
A few pointers for a clean boot if you need to try it again
http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html
 

My Computer My Computer

At a glance

Win7 Ultimate X64Intel i5 3570K8GB DDR3 1600Onboard
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
Thanks. I will probably try that. Currently, I'm trying to figure out how to run Windows debugging tools (WinDbg) so I can get specific information about what is causing the crashes.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5 2450M @ 2.5GHz Core spd 798+ MH...DDR3 6144 MBytes Hyundai - Max bandwidth PC3-...Intel HD Graphics 3000 (GT2+)
Computer Manufacturer/Model Number
ASUS U56E-1BXX (Notebook)
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5 2450M @ 2.5GHz Core spd 798+ MHz, Bus 99.8MHz
Motherboard
ASUSTeK U56E
Memory
DDR3 6144 MBytes Hyundai - Max bandwidth PC3-10700 (667 MHz)
Graphics Card(s)
Intel HD Graphics 3000 (GT2+)
Mouse
Logitech M310 cordless optical
Internet Speed
.7 MHz
Other Info
Bios: American Megatrends U56E.213

My Computer My Computer

At a glance

Win7 Ultimate X64Intel i5 3570K8GB DDR3 1600Onboard
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
Done for the day

Thanks again, Pauly. I'll probably pick this up again in the morning. Currently I'm out of Cheetos and Hershey bars ;)

I've yet to get the crash dump configured to produce a dump. Maybe tomorrow...
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5 2450M @ 2.5GHz Core spd 798+ MH...DDR3 6144 MBytes Hyundai - Max bandwidth PC3-...Intel HD Graphics 3000 (GT2+)
Computer Manufacturer/Model Number
ASUS U56E-1BXX (Notebook)
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5 2450M @ 2.5GHz Core spd 798+ MHz, Bus 99.8MHz
Motherboard
ASUSTeK U56E
Memory
DDR3 6144 MBytes Hyundai - Max bandwidth PC3-10700 (667 MHz)
Graphics Card(s)
Intel HD Graphics 3000 (GT2+)
Mouse
Logitech M310 cordless optical
Internet Speed
.7 MHz
Other Info
Bios: American Megatrends U56E.213

My Computer My Computer

At a glance

Win7 Ultimate X64Intel i5 3570K8GB DDR3 1600Onboard
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
Thank you. I'm following your advice.

Since my last post, have installed 4 recommended important Windows updates and experienced no crashes.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5 2450M @ 2.5GHz Core spd 798+ MH...DDR3 6144 MBytes Hyundai - Max bandwidth PC3-...Intel HD Graphics 3000 (GT2+)
Computer Manufacturer/Model Number
ASUS U56E-1BXX (Notebook)
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5 2450M @ 2.5GHz Core spd 798+ MHz, Bus 99.8MHz
Motherboard
ASUSTeK U56E
Memory
DDR3 6144 MBytes Hyundai - Max bandwidth PC3-10700 (667 MHz)
Graphics Card(s)
Intel HD Graphics 3000 (GT2+)
Mouse
Logitech M310 cordless optical
Internet Speed
.7 MHz
Other Info
Bios: American Megatrends U56E.213
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