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Windows 7: BSOD Bad_pool_header Anytime

04 Dec 2012   #1
Danny3340

Windows 8 64 bit
 
 
BSOD Bad_pool_header Anytime

Hello, and thank you in advance.

I don't know much about this, but my computer shut down occasionally while watching videos on YouTube, playing games or w/e and it is starting to annoy me, please help me!

I attached a zip folder containing the information from the diagnostic tool, hope this helps.

Thanks alot!

Danny.

Edit : just tell me if i need to post more information.


My System SpecsSystem Spec
.
05 Dec 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

Start with uninstalling AVG, it contributes in crashes:

Reinstall video card drivers:

Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; ATI and restart the system. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper

Get latest from: AMD Driver Autodetect

Video Card - Stress Test with FurmarkMonitor your temps with Speccy during these tests

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
Errors are sometimes found after 8 passes.
Do this test overnight, before going to bed.

POst back results.
My System SpecsSystem Spec
05 Dec 2012   #3
Danny3340

Windows 8 64 bit
 
 

Hey koolKat77 and thanks

1. i have uninstalled AVG

2. Updated my AMD Driver

3. My system passed the Furmak test

4. this is the info from Speccy:

"Operating System
Microsoft Windows 8 Enterprise N 64-bit
CPU
AMD Phenom II X6 1090T 27 C
Thuban 45nm Technology
RAM
4,00 GB Single-Channel DDR3 @ 227MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. GA-890FXA-UD5 (Socket M2) 43 C
Graphics
SMEX2220 (1920x1080@60Hz)
SMEX2220 (1920x1080@60Hz)
AMD Radeon HD 6800 Series (Sapphire/PCPartner)
Hard Drives
466GB Western Digital WDC WD5002AALX-00J37A0 ATA Device (SATA) 28 C
Optical Drives
TSSTcorp CDDVDW SH-S223C ATA Device
Audio
Enheden High Definition Audio"

Im going to run Memtests now, and will post back after with my response, is the memtest user friendly?

Danny.
My System SpecsSystem Spec
.

05 Dec 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Yes it is. Print it out if needed.

Look forward to your results.
My System SpecsSystem Spec
05 Dec 2012   #5
Danny3340

Windows 8 64 bit
 
 

done after 7 hours of missing my computer, 0 errors were found and it did 8 passes
I will get some sleep now, and check back tomorrow
Danny.
My System SpecsSystem Spec
05 Dec 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Take your time
My System SpecsSystem Spec
06 Dec 2012   #7
Danny3340

Windows 8 64 bit
 
 

so now, that i have done all the thing and memtest did not find any errors should i believe that my computer is cured?

i guess that i will wait a few days, and if it has been crash free i will assume it is

or what do you think? is there more we can do / test?

Danny.
My System SpecsSystem Spec
06 Dec 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks for the update and yes, you may mark the thread as solved if there are no BSOD-s in the next 2 weeks
My System SpecsSystem Spec
06 Dec 2012   #9
Danny3340

Windows 8 64 bit
 
 

I will do that thanks for all, ill make it solved in a few weeks if not ill be back with future problems
My System SpecsSystem Spec
06 Dec 2012   #10
Danny3340

Windows 8 64 bit
 
 
Another crash

Hey my computer crashed again today, but i think the BSOD said something diffrent, i just dident catch what it said

Can you take a look?.

Danny.
My System SpecsSystem Spec
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 BSOD Bad_pool_header Anytime




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