Windows 7: BSOD during idle

TManTM · 04 Dec 2012

Whenever I leave my computer, I will come back to have being signed out and realizing it has BSoDed me. I have checked what Windows tells me what happened during the "Unexpected Shutdown" and it says:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000000031
BCP2: FFFFFA8009F05600
BCP3: FFFFF88000BCA000
BCP4: FFFFF8A0050D21F3
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Also, it gives me the path to my Minidumps and I will be posting both .dmp files with this post. I am getting extremely annoyed and hope that someone can resolve this problem. I know it might be memory because I did a memory test on my PC a while back and it showed up and 4000 mb of my 8000 was faulty. I have not, yet, found a way to diagnose my RAM. I doubt the problem is overheating because everything on my computer stays below 45 degrees (Celsius), my GPU being 45.

Another annoyance that is caused everytime my computer is shut down, my Internet Explorer will reset some of my selected options, like instead of going to home page when opening a new tab, it will be reset to the default which is to open a blank page.

Hopefully, somebody on the forums knows how to resolve this because I am getting very annoyed by all of these problems.

TManTM · 04 Dec 2012

Also, although I doubt this has to do with the BSoDs, the last time it BSoDed was when I was downloading an update for StarCraft 2. I rarely think it is BSoDing because of internet usage but it may be possible because my D-Link DWA-552 adapter has been giving me a lot of trouble with connecting to the internet and stuff.

**koolkat77** · 05 Dec 2012

Both the dump files come with bug check 1A (MEMORY_MANAGEMENT (1a))

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

RAM - Test with Memtest86+

Quote:

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.

*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.

If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.

*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.

*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.

3. Test the next stick of RAM (stick #2) in the next motherboard slot.

*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.

*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.

4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.

Errors are sometimes found after 8 passes.

Do this test overnight, before going to bed.

TManTM · 06 Dec 2012

Okay, so after doing the first memory test, after 14 passes it was fine. So I take it out of Slot 1 and replace it with the second memory stick. What happens is my computer's monitors go into standby mode and refuse to turn on. I have tested with different monitors, all go into standby mode. I have then replaced by memory sticks and still, the screens refuse to go into anything but standby mode..... What has happened that could cause the graphics card to decide not to send out any info. I looked at everything in the case while it was off and I noticed that 1. The hard drive power adapter was loose, I replugged it into the socket, 2. Some wires were sitting ontop of the graphics card, but only mesh covered wires, and 3. The white connectors that keep the RAM locked in one position touch the graphics card when opened. Even now, though, the white connectors are holding the RAM in and my graphics card does not want to give any output......

Graphics Card=
XFX Radeon 6790

essenbe · 06 Dec 2012

TManTM, I know you've already done this, but do it again to be sure. Recheck all power connections on the board. While working in the case it is easy to accidentally loosen some connections. For now, replace the ram and be sure to reconnect the cable between the monitor and the graphics card. If that does not work, remove the graphics card and reseat it, checking the pcie slot for dust and debris. Do you have on board graphics? If you do and none of the above works, remove the card and connect the monitor to the on board graphics. I suspect you have a connection that is not fully seated. 1/16th of an inch can make a big difference. I know from experience.

Britton30 · 06 Dec 2012

You might try running with one RAM module installed.

Look at the printing on the board for a REV. number, there is 1.3 and 3.1. The REV 3.1 version has an updated BIOS GIGABYTE - Motherboard - Socket AM3+ - GA-M68MT-S2 (rev. 3.1) Update if this is the REV you have.

If you have the REV 1.3 there is no new BIOS.

This board has some low ratings and poor reviews on Newegg so it could be a bad one.

TManTM · 06 Dec 2012

Quote: Originally Posted by Britton30

You might try running with one RAM module installed.

Look at the printing on the board for a REV. number, there is 1.3 and 3.1. The REV 3.1 version has an updated BIOS GIGABYTE - Motherboard - Socket AM3+ - GA-M68MT-S2 (rev. 3.1) Update if this is the REV you have.

If you have the REV 1.3 there is no new BIOS.

This board has some low ratings and poor reviews on Newegg so it could be a bad one.

I do have the rev 3.1 as it came with the version of the motherboard. My computer has now started up again, I think it may have been the fact that the RAM was not fully pushed in. Kind of my stupidity because it happened as soon as I took out one memory stick and put in another only halfway. However, I still don't know if my RAM is completely faulty so tonight I will run a Memtest on the other stick in Slot 1 to see if my RAM has resolved. I will get back to everyone tomorrow...

Britton30 · 06 Dec 2012

Your BIOS is FC then? You can check it in CPUz, Mainboard.

TManTM · 06 Dec 2012

Quote: Originally Posted by Britton30

Your BIOS is FC then? You can check it in CPUz, Mainboard.

According to CPUz, my motherboard is FB. I am assuming I should download the update for FB then....

Britton30 · 06 Dec 2012

FC is newer than FB. Try to update to FC.

Windows 7: BSOD during idle

BSOD during idle problems?