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#1
BSOD worker_thread_returned_at_bad _IRQL
Keep getting BSOD at seemingly random times (no particular program is triggering it that i can see)
Keep getting BSOD at seemingly random times (no particular program is triggering it that i can see)
Welcome to SevenForums. :)
Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.
Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.
Here's the msinfo32 file. hope this helps :)
Thanks.
This should be an easy fix. *Fingers crossed*
All your dumps come with BugCheck E1 which is common where McAfee is present.
McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials at least to test.Code:Start Menu\Programs\McAfee Public:Start Menu\Programs\McAfee Public
- How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
- McAfee Removal Tool - McAfee Uninstaller
I see that you have already installed Microsoft Security Essentials and running two antiviruses will create issues anyway.
MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-
- 1. Microsoft Security Essentials - Free Antivirus for Windows
2. Malwarebytes - Free
3. Good and Free system security combination.
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Run a full scan with both (separately) once downloaded, installed and updated.
Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files:
- 1. Click on the
2. Type CMD on Search
3. Left click and Run as Administrator
4. Type SFC /scannow
Full tutorial here:
Run Disk Check on your hard disk for file system errors and bad sectors on it:
Free up the start-up, nothing except the antivirus is usually needed:
Go to this link and get all latest drivers it will find for your system:
Post back results & we'll do more troubleshooting if needed.