BSOD worker_thread_returned_at_bad _IRQL


  1. Posts : 3
    Windows 7 Home Premium 32bit
       #1

    BSOD worker_thread_returned_at_bad _IRQL


    Keep getting BSOD at seemingly random times (no particular program is triggering it that i can see)
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums. :)

    Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Here's the msinfo32 file. hope this helps :)
      My Computer


  4. Posts : 3
    Windows 7 Home Premium 32bit
    Thread Starter
       #4

    and the .nfo

    thanks
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Thanks.

    This should be an easy fix. *Fingers crossed*

    All your dumps come with BugCheck E1 which is common where McAfee is present.
    Code:
    Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
    McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials at least to test.

    I see that you have already installed Microsoft Security Essentials and running two antiviruses will create issues anyway.

    MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-

    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.


    Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files:
    • 1. Click on the
      2. Type CMD on Search
      3. Left click and Run as Administrator
      4. Type SFC /scannow

    Full tutorial here:



    Run Disk Check on your hard disk for file system errors and bad sectors on it:



    Free up the start-up, nothing except the antivirus is usually needed:



    Go to this link and get all latest drivers it will find for your system:

    Post back results & we'll do more troubleshooting if needed.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Did the steps above help?
      My Computer


 

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