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Windows 7: Wierd memtest screen & Game crashes (Far Cry3 & Borderlands 2)

04 Dec 2012   #1
rcwombat

Windows 7 Ultimate x64
 
 
Wierd memtest screen & Game crashes (Far Cry3 & Borderlands 2)

Hi all,

I have been experiencing severe problems with Far Cry 3 (Happens very frequently) and very minor problems with Borderlands 2 (Rarely happens). No other games have these issues (BF3 etc), so it could possibly be game specific, but am trying to make sure that is the case...

At random times the game will either crash to desktop, or BSOD. The latest 3 BSOD have given me the following errors...
PAGE_FAULT_IN_NONPAGED_AREA 0x50
SYSTEM_SERVICE_EXCEPTION 0x3b
BAD_POOL_HEADER 0x19

I ran memtest on Windows, with no errors (Only a short time)

I then ran from the boot disk version 4.0a overnight (at least 8 hours) upon getting up in the morning, I was faced with the following screen:


It looks like something is corrupt, but the screen says, in amongst the garble, pass complete, no errors.... and there doesn't appear to be any red within the garble..
Could that still indicate memory errors?

Computer specs:

Asus P8Z680V Pro
Corsair Dominator 2 x pairs of 4GB CMZ8GX3M2A1600C9 @ 1333mhz

This RAM and amount is in the QVL:
CORSAIR CMZ8GX3M2A1600C9(XMP) 8GB ( 2x 4GB ) DS - - 9-9-9-24 1.5 ● ● ● (third dot indicates 4DIMM)

Any reason why the garbled memtest screen?

Oh, and yes, ALL drivers up to date, tried Beta driver as well for Graphics Card, all mobo drivers and BIOS up to date....

Thanks


My System SpecsSystem Spec
.
05 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
05 Dec 2012   #3
rcwombat

Windows 7 Ultimate x64
 
 

Thanks for the reply

Interesting, i ran the tool, and it created its own folder in D: drive user$user$/desktop to store the folder in... (I have changed my default docs&setts to D:drive, but it created a new one...)

Anyway, very thorough program i had a look myself and has very good thorough readings so might be able to find something in there.. hopefully..

here it is... EDIT - CONTAINS PERSONAL EMAIL AND OTHER DATA, NOT WILLING TO POST ON A PUBLIC FORUM
My System SpecsSystem Spec
.

05 Dec 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The last crash was graphics related. Let us start with rolling back to a known stable graphics driver.
How is the situation after that?
My System SpecsSystem Spec
06 Dec 2012   #5
rcwombat

Windows 7 Ultimate x64
 
 

Hi, just finished testing after following your method.

No change, still random crash, it seems to always have something to do with the DWM:

My System SpecsSystem Spec
06 Dec 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I see. It is the situation there.

The best and easiest way to solve the DWM related issues is to do a Repair Install.
My System SpecsSystem Spec
07 Dec 2012   #7
rcwombat

Windows 7 Ultimate x64
 
 

hmm, thanks, I think i will do clean re-install rather than the update, the potential for the upgrade to mess up settings etc, is worth the extra effort to backup and re-install everything, plus I know its all fresh with no problems to start with. Will hopefully get it all backedup and maybe format tonight...

If it continues after the format, i'm gunna take a punt and replace the graphics card... it seems the only thing left that could be causing it.. other than maybe the PSU, but its a near new (8months old) 850w Corsair, so it seems unlikely...
My System SpecsSystem Spec
07 Dec 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I'd say, you planned it perfectly ! That's the best process of elimination.

Best of luck.
My System SpecsSystem Spec
07 Dec 2012   #9
rcwombat

Windows 7 Ultimate x64
 
 

ok, clean format, everything fresh and up to date....

crashed after 10 minutes, BSOD:

NTFS_FILE_SYSTEM
0x00000024

such completely different BSOD messages every time... confuses the crap out of me... still thinking graphics card, but that message seems totally unrelated to graphics card. (File system, was ntfs.sys driver that apparently caused it that time...)
My System SpecsSystem Spec
08 Dec 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

This may be caused either by the storage device itself, or by any program impacting on the storage device. So first check that the storage device is doing ok ....
  1. Update your SSD's Firmware (Skip it, if it is not a SSD)
  2. Re-seat the sata and power.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
And, as we need to see if there is any program messing around, post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
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 Wierd memtest screen & Game crashes (Far Cry3 & Borderlands 2)




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