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Random BSOD
Hello i'm getting BSOD in my new computer. It happenned 3 times in apparent random. I think i managed to attach the dmp files.
All help appreciated. Let me know if you need more information.
Hello i'm getting BSOD in my new computer. It happenned 3 times in apparent random. I think i managed to attach the dmp files.
All help appreciated. Let me know if you need more information.
Hello soniasilva.
It is a graphics related crash. VIDEO_TDR_FAILURE (116).
You need to follow the guide STOP 0x116: VIDEO_TDR_ERROR troubleshooting.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 116, {fffffa8008fa94e0, fffff88004c93900, 0, 2} *** WARNING: Unable to verify timestamp for atikmpag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys Probably caused by : atikmpag.sys ( atikmpag+7900 ) Followup: MachineOwner ---------
Though apparently it is visible that youd display driver is out of date.
Update it from AMD Graphics Drivers & SoftwareCode:lmvm atikmpag start end module name fffff880`04c8c000 fffff880`04ce1000 atikmpag T (no symbols) Loaded symbol image file: atikmpag.sys Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys Image name: atikmpag.sys Timestamp: Wed Jan 18 07:58:25 2012 (4F162E49) CheckSum: 00052812 ImageSize: 00055000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Let us know the results.
Thank you for your help!
I've just updated the display driver as you suggested. Let's see if the problem is solved.