Random BSOD


  1. Posts : 2
    windows 7 32bit
       #1

    Random BSOD


    Hello i'm getting BSOD in my new computer. It happenned 3 times in apparent random. I think i managed to attach the dmp files.
    All help appreciated. Let me know if you need more information.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello soniasilva.

    It is a graphics related crash. VIDEO_TDR_FAILURE (116).
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa8008fa94e0, fffff88004c93900, 0, 2}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+7900 )
    
    Followup: MachineOwner
    ---------
    You need to follow the guide STOP 0x116: VIDEO_TDR_ERROR troubleshooting.

    Though apparently it is visible that youd display driver is out of date.
    Code:
    lmvm atikmpag
    start             end                 module name
    fffff880`04c8c000 fffff880`04ce1000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Wed Jan 18 07:58:25 2012 (4F162E49)
        CheckSum:         00052812
        ImageSize:        00055000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from AMD Graphics Drivers & Software

    Let us know the results.
      My Computer


  3. Posts : 2
    windows 7 32bit
    Thread Starter
       #3

    Thank you for your help!
    I've just updated the display driver as you suggested. Let's see if the problem is solved.
      My Computer


 

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