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Windows 7: Possible BSOD'ing Virus

05 Dec 2012   #1
JohnRB

Windows 7 64Bit
 
 
Possible BSOD'ing Virus

G'day,

I've been having a touch of trouble with a possible virus. What happens is, I boot up my laptop (Win7-64Bit), log in, and about 30 seconds later I get a BSOD.

Antiviral Software: None ()
OS: Windows 7 64Bit
BSOD Error: Not recorded
What am I doing: Logging in
Aproximate time from logging in to BSOD: 30s

What have I tried so far:
  1. Booting up with a linux antivirus livecd to devirus windows
  2. Entering Safe Mode and installing several anti virus software (then scanning with them, and booting up with them)

I've tried:

Kaspersky
Micro Trend
McAfee
Avira
AVG
(And a few others)

After logging in one of the times I got a small error popping up next to the clock saying that "VProtector.exe" was corrupted or something... However, on googling it, it seems that that itself is a virus, that's what makes me think it is one.

Thanks for your help,

John


My System SpecsSystem Spec
.
05 Dec 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

Perform a clean boot:Uninstall all those antiviruses if you have them and make scans with the following:

-Kaspersky TDSSKiller-ESET online scannerMSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:- Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Additionally, run the malicious software removal tool and WDO:Get into safe mode with networking by booting from Advanced Boot Options and post the files following http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
05 Dec 2012   #3
JohnRB

Windows 7 64Bit
 
 

Thanks for the reply

I am not able to use MSE because I can only log into safe mode. I've been doing all the work in safe mode. I've already tried Malwarebytes, and TDSSKiller. I'm also not able to run Windows Defender Offline because I'm in safe mode. And I'm not able to run MSRT because I am in safe mode.

I've attached some .zip files with the system information, along with a log made by the program outlined in the "How-To-Post-BSOD-Threads".

Thanks Again,

John

Attachment 244428
Attachment 244429
My System SpecsSystem Spec
.

05 Dec 2012   #4
JohnRB

Windows 7 64Bit
 
 

Hi, On crash I get the error:

0x000000000BE

(The number of 0's may not be right)

And it seems to have something to do with

bscsisda.sys

Thanks,

John
My System SpecsSystem Spec
05 Dec 2012   #5
JohnRB

Windows 7 64Bit
 
 

Fixed! It was a corrupted SD card, which had crashed it's driver while the driver was trying to boot.
My System SpecsSystem Spec
07 Dec 2012   #6
JohnRB

Windows 7 64Bit
 
 

I was not able to run scans while in safe mode, as I am not able to run MSE in safe mode. I have removed McAfee, however it was not the cause of the BSODs. Also, Maleware Bytes did run, however did not fix the issue (as it was not virus related).

Thanks for your help,

John
My System SpecsSystem Spec
Reply

 Possible BSOD'ing Virus




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