Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Multiple After GPU/PSU upgrade, In Game at First, Now At Desktop

05 Dec 2012   #1

Windows 7 Home Premium 64bit
 
 
BSOD Multiple After GPU/PSU upgrade, In Game at First, Now At Desktop

hey everyone, usually i can figure this stuff out on my own, im a technical computer science major, but right now im just stuck for once,

i have a hp p6520y quad core desktop which i purchased unmodified and working great, windows 7 home prem 64 bit

after 2 months of using the computer i upgraded to an xfx 7770 video card, and to a larger 550w logisys power supply.

after installing everything the computer crashes in games, deadspace 2 almost never crashes, max payne 3 crashes alot

sometimes it generates a bug error, and its always 0xa0000001 atikmdag.sys

i have removed and reinstalled many different drivers, and used driver scrubbers, with no change

but now my computer is crashing in games and i am getting 0x00000124 Hal.dll and
0x0000003b / 0x0000001e KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe

it just happened to me while installing a game, and it has happened to me in microsoft word.

i have all the bug files from the past month, and lot of reports, im just having a hard time sorting things out.


here is a list of crashes this month ( list is most recent to oldest )

==================================================
Dump File : 120412-20311-01.dmp
Crash Time : 12/4/2012 2:31:38 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`032e312c
Parameter 3 : fffff880`095cc170
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120412-20311-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================

==================================================
Dump File : 112512-21387-01.dmp
Crash Time : 11/25/2012 4:55:18 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`032e795e
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112512-21387-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================

==================================================
Dump File : 111912-19796-01.dmp
Crash Time : 11/19/2012 2:23:56 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`0329395e
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111912-19796-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 111412-17128-01.dmp
Crash Time : 11/14/2012 4:46:41 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`032d634b
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111412-17128-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================

==================================================
Dump File : 111412-18876-01.dmp
Crash Time : 11/14/2012 4:25:18 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`032c2ec5
Parameter 3 : fffff880`02124a70
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111412-18876-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================

==================================================
Dump File : 110912-17238-01.dmp
Crash Time : 11/9/2012 4:31:01 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06b0e8f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+f768
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+4b094c
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110912-17238-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 110912-16504-01.dmp
Crash Time : 11/9/2012 4:15:21 PM
Bug Check String :
Bug Check Code : 0xa0000001
Parameter 1 : 00000000`00000005
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+22a4c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110912-16504-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================

==================================================
Dump File : 110612-16816-01.dmp
Crash Time : 11/6/2012 12:18:16 PM
Bug Check String :
Bug Check Code : 0xa0000001
Parameter 1 : 00000000`00000005
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+22a4c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110612-16816-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,720
==================================================

==================================================
Dump File : 110412-15974-01.dmp
Crash Time : 11/4/2012 6:51:25 PM
Bug Check String :
Bug Check Code : 0xa0000001
Parameter 1 : 00000000`00000005
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+223e2
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110412-15974-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,720
==================================================

==================================================
Dump File : 110312-19936-01.dmp
Crash Time : 11/3/2012 8:58:38 PM
Bug Check String :
Bug Check Code : 0xa0000001
Parameter 1 : 00000000`00000005
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+223e2
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110312-19936-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,720
==================================================

==================================================
Dump File : 110112-27362-01.dmp
Crash Time : 11/1/2012 10:53:27 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`000b1c40
Parameter 3 : fffff880`088d8790
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+b1c40
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110112-27362-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,720
==================================================

please give me some ideas and starting points, i will let you know what i have tried and haven't, Thanks Much!


My System SpecsSystem Spec
.

06 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Seeing all your dumps, and adjusting them with your statement, I haven't got a stop 0x124 dump. But it is a hardware related issue.

As everything is started after you have changed two hardware elements, we can easily narrow it down to these two, and these two elements can cause crashes.

We can guide you through the process. But as those are new, the tests may make the warranty void. Better you consult with the vendor from whom you purchased the new parts, ask them to test those for you. And if those are faulty, claim for replacement.
My System SpecsSystem Spec
06 Dec 2012   #3

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Seeing all your dumps, and adjusting them with your statement, I haven't got a stop 0x124 dump. But it is a hardware related issue.

As everything is started after you have changed two hardware elements, we can easily narrow it down to these two, and these two elements can cause crashes.

We can guide you through the process. But as those are new, the tests may make the warranty void. Better you consult with the vendor from whom you purchased the new parts, ask them to test those for you. And if those are faulty, claim for replacement.
i can not return the psu, and xfx technical support hasn't been any help, i am not worried about warrenty void, i have run Furmark with perfect readings and i have run a gpu memory tester for 6 hours today, came back error free!


it just crashed again on me, just browsing the internet

heres the new dump
My System SpecsSystem Spec
.


07 Dec 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Code:
Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+223e2 )

Followup: MachineOwner
---------
Carrona.org says .... STOP 0xA0000001:
Usual causes: Appears to be a custom bugcheck coded into ATI drivers

Try to update it to the latest one, there is one more version available after that of 28th Sept.
My System SpecsSystem Spec
07 Feb 2013   #5

Windows Home Premium 64 bit
 
 

I was just wondering if u ever got this fixed. I have a VERY similar story to u (bought new power supply and xfx graphics card a few months after getting a new quad core pc).

At the moment I am only experiencing problems in game like u were at first, with the stop error 0xa0000001.

Hope u did find a fix for this as it's very likely to be the same problem.

Thanks.
My System SpecsSystem Spec
Reply

 BSOD Multiple After GPU/PSU upgrade, In Game at First, Now At Desktop




Thread Tools



Similar help and support threads for2: BSOD Multiple After GPU/PSU upgrade, In Game at First, Now At Desktop
Thread Forum
Solved Multiple BSOD's first from a game, maybe bad RAMs BSOD Help and Support
BSOD during game install, can't get to desktop or startup repair BSOD Help and Support
Solved Game jumps in desktop and back to game like every 1min Gaming
Solved BSOD while playing any game, multiple error codes BSOD Help and Support
BSOD while playing online game and doing multiple actions BSOD Help and Support
BSOD whenever playing a game, multiple different errors BSOD Help and Support
BSOD while playing Battle of Immortals game, multiple errors. BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 07:23 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33