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Windows 7: Black screen while playing online game - help

11 Dec 2012   #21
nolimit87

Windows 7 Pro x64 / Windows 10 Pro x64
 
 

Ok.. the last test shows 7 passes with no errors.


My System SpecsSystem Spec
.
12 Dec 2012   #22
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Is that with the other single RAM card?

If yes, then one card is giving errors and the other card passes.
Time to replace the RAM.
Get the same size (2X4GB) and frequency, always better to get a kit with two cards.
Don't get any RAM that has 'Value' anywhere in the name or description.

If you want, you can post the RAM you are looking at here and we can tell you if it will work.
My System SpecsSystem Spec
13 Dec 2012   #23
nolimit87

Windows 7 Pro x64 / Windows 10 Pro x64
 
 

Yes, one of the cards has died on me last night. The laptop couldn't detect that RAM card anymore so now I'm running the laptop with 4GB RAM only.

"Don't get any RAM that has 'Value' anywhere in the name or description."
I don't quite get this. May I ask what do you mean by this? Where can I find that information?

Currently using Kingston DDR3 PC3 10600 RAM x 2

Thank you
My System SpecsSystem Spec
.

13 Dec 2012   #24
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Some RAM is named 'Value RAM' or similar, is a little cheaper but, is low quality and are known to have issues.
Most manufacturers have a low priced 'Value' series.

Kingston is a good brand, as are Crucial and Corsair, for laptops.
My System SpecsSystem Spec
13 Dec 2012   #25
nolimit87

Windows 7 Pro x64 / Windows 10 Pro x64
 
 

I see.. thanks for the information. I still have warranty for the RAM so I guess I will claim the warranty over the weekend.
My System SpecsSystem Spec
15 Dec 2012   #26
nolimit87

Windows 7 Pro x64 / Windows 10 Pro x64
 
 

Just exchanged both of the ram cards. Gotta try it and report back. If everything is back to normal. I will mark as solved. Thank you all so much !!!
My System SpecsSystem Spec
16 Dec 2012   #27
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Good news, let us know if it is stable now.
My System SpecsSystem Spec
16 Dec 2012   #28
nolimit87

Windows 7 Pro x64 / Windows 10 Pro x64
 
 

Everything seems to be working OK except the CPU and GPU temp are about 75 degrees C when gaming, is this a normal temp? If it's not then I need to get it fixed over the weekend. Thank you in advance.
My System SpecsSystem Spec
16 Dec 2012   #29
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Those temps would make me a bit nervous, but are normal for your laptop.
Laptops just don't have the cooling capacity to cool a i7 CPU or the GPU, they produce a lot of heat when under stress.
It's something you have to accept for a laptop with those specs.
My System SpecsSystem Spec
16 Dec 2012   #30
nolimit87

Windows 7 Pro x64 / Windows 10 Pro x64
 
 

Alright. Thanks!
My System SpecsSystem Spec
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 Black screen while playing online game - help




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