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Windows 7: Seemingly random BSODs and freezes

08 Dec 2012   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You should "scan for and attempt recovery of bad sectors"
Unselect the other option
Try testing with Seatools, it supports all hard drives:

Hard drive test both short and long with: DOS version:


My System SpecsSystem Spec
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09 Dec 2012   #12
zach511

Windows 7 Home Premium 64bit
 
 

Ran a few tests in Seatools:
Short Drive Self Test: Pass
Short Generic: Pass
Long Generic: In progress, I'll update when it's done. It says ~2 hours.
My System SpecsSystem Spec
09 Dec 2012   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Will wait for an update.
My System SpecsSystem Spec
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09 Dec 2012   #14
zach511

Windows 7 Home Premium 64bit
 
 

The computer froze the first time I ran the generic long test when it had 30 minutes left (out of 2 hours 7 minutes projected start time. The second time I tried it, it failed: I uploaded a screenshot below. I guess that's probably my problem? Are there any other tests I should run through seagate?

Disk Check said the drive was successfully scanned with no problems found and is ready to use.

Using SFC /scannow: "Verification 100% complete. Windows Resource Protection did not find any integrity violations."
My System SpecsSystem Spec
09 Dec 2012   #15
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You should take the DOS test, see if the Hard drive passes the test
In any case, I think you should plan to get a new hard drive as this one may fail sooner or later (the freezes can be considered as a sign)
My System SpecsSystem Spec
16 Dec 2012   #16
zach511

Windows 7 Home Premium 64bit
 
 

Took a while to have time to do it (I tried and failed to make a backup- the computer kept crashing during backups, so I gave up since there isn't anything I'd be too upset with losing), but I did get a chance to run the DOS tests. The short one passed, but the long one failed, as per the attached picture. Is there anything I can do to at least temporarily fix that? I've read that SeaTools should be able to fix some problems for supported brands, but mine wasn't supported so all it could do was determine if there was a problem or not. Still not sure if I'll replace the hard drive: since I'll have a replacement soon, it might not be worth the money for a new HD for a secondary computer whose other parts are probably also nearing the end of their lives.
My System SpecsSystem Spec
16 Dec 2012   #17
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

True, Seatools only support Seagate and Maxtor drives for repair. For $89 you could try Spinrite, the other alternative is save what you can, if you want it, to another drive and put it on a new HDD.

I have tried the Toshiba HDD utility too, but it only supports "Fujitsu Branded Toshiba" drives.
My System SpecsSystem Spec
17 Dec 2012   #18
gregrocker

 

I usually pair the HD diagnostics with Disk Check and it's only when both find unfixable errors that I pronounce a drive dead. Here it's complicated by not having a maker's HD Repair scan for the HD brand so I don't even regard the Seagate scan as confirmed.

I think I would run Partition Wizard Surface Scan on the HD with both boxes checked, just to be sure. Since you're there run their File System check on all partitions to confirm DIsk Check.

If no bad sectors then work through the Troubleshooting Steps for Windows 7.

I'd even consider a Clean Reinstall - Factory OEM Windows 7 to see if that resolves it, if only to a test partition. Follow the steps to get a perfect baseline install, using only the tools and methods given.
My System SpecsSystem Spec
17 Dec 2012   #19
zach511

Windows 7 Home Premium 64bit
 
 

I tried partition wizard twice (I didn't see any boxes to check, though? Saying 'surface scan' brought up the test window, and from there the only option I saw was to begin). Each time, it stopped and the computer froze at the same point (75.95% complete). It didn't say there was an error, but the fact that it crashed at the same point each time sort of suggests that somethings wrong, no? I wouldnt be opposed to a clean install, if that could fix it (it'd beat getting a whole new HD haha), but I'd rather go through and see if there are any other thoughts on ways it could potentially be fixed first.
My System SpecsSystem Spec
31 Jan 2013   #20
zach511

Windows 7 Home Premium 64bit
 
 

Problem solved! I actually found a copy of hard drive scan tools issued by Sony, which detected and repaired a problem. I also decided to format the hard drive and reinstall windows last week, just to be sure, and haven't had any problems since. Thanks everyone for the help!
My System SpecsSystem Spec
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 Seemingly random BSODs and freezes




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