Seemingly random BSODs and freezes

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  1. Posts : 15,026
    Windows 10 Home 64Bit
       #11

    You should "scan for and attempt recovery of bad sectors"
    Unselect the other option
    Try testing with Seatools, it supports all hard drives:

    Hard drive test both short and long with:

    DOS version:
      My Computer


  2. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    Ran a few tests in Seatools:
    Short Drive Self Test: Pass
    Short Generic: Pass
    Long Generic: In progress, I'll update when it's done. It says ~2 hours.
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #13

    Will wait for an update.
      My Computer


  4. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #14

    The computer froze the first time I ran the generic long test when it had 30 minutes left (out of 2 hours 7 minutes projected start time. The second time I tried it, it failed: I uploaded a screenshot below. I guess that's probably my problem? Are there any other tests I should run through seagate?

    Disk Check said the drive was successfully scanned with no problems found and is ready to use.

    Using SFC /scannow: "Verification 100% complete. Windows Resource Protection did not find any integrity violations."
    Last edited by zach511; 09 Dec 2012 at 16:45.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #15

    You should take the DOS test, see if the Hard drive passes the test
    In any case, I think you should plan to get a new hard drive as this one may fail sooner or later (the freezes can be considered as a sign)
      My Computer


  6. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #16

    Took a while to have time to do it (I tried and failed to make a backup- the computer kept crashing during backups, so I gave up since there isn't anything I'd be too upset with losing), but I did get a chance to run the DOS tests. The short one passed, but the long one failed, as per the attached picture. Is there anything I can do to at least temporarily fix that? I've read that SeaTools should be able to fix some problems for supported brands, but mine wasn't supported so all it could do was determine if there was a problem or not. Still not sure if I'll replace the hard drive: since I'll have a replacement soon, it might not be worth the money for a new HD for a secondary computer whose other parts are probably also nearing the end of their lives.
      My Computer


  7. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #17

    True, Seatools only support Seagate and Maxtor drives for repair. For $89 you could try Spinrite, the other alternative is save what you can, if you want it, to another drive and put it on a new HDD.

    I have tried the Toshiba HDD utility too, but it only supports "Fujitsu Branded Toshiba" drives.
      My Computer

  8.    #18

    I usually pair the HD diagnostics with Disk Check and it's only when both find unfixable errors that I pronounce a drive dead. Here it's complicated by not having a maker's HD Repair scan for the HD brand so I don't even regard the Seagate scan as confirmed.

    I think I would run Partition Wizard Surface Scan on the HD with both boxes checked, just to be sure. Since you're there run their File System check on all partitions to confirm DIsk Check.

    If no bad sectors then work through the Troubleshooting Steps for Windows 7.

    I'd even consider a Clean Reinstall - Factory OEM Windows 7 to see if that resolves it, if only to a test partition. Follow the steps to get a perfect baseline install, using only the tools and methods given.
      My Computer


  9. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #19

    I tried partition wizard twice (I didn't see any boxes to check, though? Saying 'surface scan' brought up the test window, and from there the only option I saw was to begin). Each time, it stopped and the computer froze at the same point (75.95% complete). It didn't say there was an error, but the fact that it crashed at the same point each time sort of suggests that somethings wrong, no? I wouldnt be opposed to a clean install, if that could fix it (it'd beat getting a whole new HD haha), but I'd rather go through and see if there are any other thoughts on ways it could potentially be fixed first.
      My Computer


  10. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #20

    Problem solved! I actually found a copy of hard drive scan tools issued by Sony, which detected and repaired a problem. I also decided to format the hard drive and reinstall windows last week, just to be sure, and haven't had any problems since. Thanks everyone for the help!
      My Computer


 
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