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Windows 7: Blue screen problem

31 Dec 2012   #21
Keertus

Windows 7 x64
 
 

This is the driver that the ATI site keeps giving me every time I try to update it. So I don't really know what else to do about that.

As for the overdrive, I have no idea what that is. I guess I'll mess around in the settings and see if I can find a way to adjust that but the default setting must be "on".

I guess I'll search around the internet for a more stable driver but I'm reluctant to use anything that comes from an unknown third party. Any suggestions where I might start?


My System SpecsSystem Spec
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31 Dec 2012   #22
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

You have a Toshiba Satellite, so you may wanna try and get the drivers updated from their website. May wanna see if there's a BIOS update too while you're at it.

ATI Overdrive is a separate software utility installed for ATI graphics cards for the purpose of monitoring and/or OCing the graphics card. It is an optional utility so go to your Programs & Features list and uninstall it from there.

I'm hoping this is not a case of a system that is just too old. The Satellite L355D was released a year prior to Windows 7. Unless Win7 compatible drivers have been made, it may not conform to the new Windows 7 driver spec requirements and therefore will bug out. Usually this situation only is resolved by downgrading the OS to a version that is listed as compatible for that system (Vista/XP), or potentially finding driver updates to make it compatible with Windows 7.
My System SpecsSystem Spec
31 Dec 2012   #23
Keertus

Windows 7 x64
 
 

Alright, well I guess I'm stuck then. The driver provided by toshiba is the same version as the driver I have. There is no ATI Overdrive (or any overdrive of any kind) in my programs and features list. I ran the compatibility utility from microsoft and they said the system was compatible. On the other hand, I haven't had a crash since the last one. So there's that. *knocks on wood* Ten days, woot.

Admittedly it's an improvement.
My System SpecsSystem Spec
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31 Dec 2012   #24
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

A system this old also might be wrecked with certain hardware problems as well due to age. Often times budget systems and OEM models like this one are made with cheaper unreliable parts to increase profit margins, which shorten the lifespan of the system. Granted, I personally don't think it's causing this because these crashes show consistently that it's dealing with a bad driver doing something unscrupulous, but I can see other problems rising in the near future if they aren't already manifesting.

The compatibility test isn't exactly up-to-date, nor is it comprehensive. Admittedly, the hardware itself isn't really the big issue but the drivers for it that are becoming problematic. Windows has only started doing this specific check on object handling with Windows 7, which is why the driver may have been compatible for Win7 early in its development but later would be causing crashes like this because it doesn't pass this check.

Overdrive is present in your system, but I'm not sure if it was integrated into ATI's CCC early on or if it exists but partially (probably due to a bad uninstall). You can use Driver Sweeper (free) to check for its existence and remove it entirely if it is present.
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 Blue screen problem




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