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Windows 7: Bsod worker_thread_returned_at_bad_irql

08 Dec 2012   #1
ScotCurran

Windows 7 Home Premium x64
 
 
Bsod worker_thread_returned_at_bad_irql

Hello, this has been bugging me for several weeks now, I thought I had fixed it by removing a driver that I thought had broken it but even after I removed that it still continued to crash. Any help would be greatly appreciated because this is extremely frustrating. My dump files have been attached (as I was directed to).

Thanks
Scot


My System SpecsSystem Spec
.
08 Dec 2012   #2
ScotCurran

Windows 7 Home Premium x64
 
 

I haven't posted a lot of information in my initial post. The programmes I run when BSOD occurs are: League of Legends, Skype, Xsplit, Google chrome and BT NetProtect Plus. I do not think that it is to do with the workload because I have ran all of the above programmes simultaneously before my issue with blue screens arose. Thanks again.
My System SpecsSystem Spec
08 Dec 2012   #3
ScotCurran

Windows 7 Home Premium x64
 
 

Can I get a reply urgently, I really need this problem solved because I do a lot of my work on ym computer along with gaming, without my computer I can't get a lot done.
My System SpecsSystem Spec
.

09 Dec 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hello, welcome to SF.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials at least to test.MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-
1. Microsoft Security Essentials - Free Antivirus for Windows
2. Malwarebytes - Free
3. Good and Free system security combination.
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files.
  • 1. Click on the
    2. Type CMD on Search
    3. Left click and Run as Administrator
    4. Type SFC /scannow
Full tutorial here:Run Disk Check on your hard disk for file system errors and bad sectors on it:Free up the start-up, nothing except the antivirus is usually needed.
Code:
Unloaded modules:
fffff880`09e00000 fffff880`09e19000   mferkdet.sys
fffff880`09800000 fffff880`09871000   spsys.sys
fffff880`09f5b000 fffff880`09f91000   WUDFRd.sys
fffff880`09eeb000 fffff880`09f33000   mfeavfk01.sy
fffff880`01846000 fffff880`01854000   crashdmp.sys
fffff880`01854000 fffff880`01860000   dump_ataport
fffff880`01860000 fffff880`01869000   dump_atapi.s
fffff880`01869000 fffff880`0187c000   dump_dumpfve
Await the nfo file.
My System SpecsSystem Spec
09 Dec 2012   #5
ScotCurran

Windows 7 Home Premium x64
 
 

These are the MSINFO32 files you asked for, the one named MSINFO32 (2) is the .txt file. I am just about to start un-installing McAfee and will download the recommended virus checkers as soon as I have done so. Thank you very much for the help so far.
My System SpecsSystem Spec
09 Dec 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks.

Code:
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO
My System SpecsSystem Spec
09 Dec 2012   #7
ScotCurran

Windows 7 Home Premium x64
 
 

I've un-installed daemon tools lite, but when I use the sptd.sys uninstaller it says "No SPTD version was detected." Does this mean that when I removed daemon tools the driver was removed as well? Or should I do something else instead?
My System SpecsSystem Spec
09 Dec 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by ScotCurran View Post
I've un-installed daemon tools lite, but when I use the sptd.sys uninstaller it says "No SPTD version was detected." Does this mean that when I removed daemon tools the driver was removed as well? Or should I do something else instead?
Sounds like its gone
My System SpecsSystem Spec
09 Dec 2012   #9
ScotCurran

Windows 7 Home Premium x64
 
 

Awesome Thanks loads, I had no idea what I was doing, you've been a great help
My System SpecsSystem Spec
09 Dec 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You're welcome.
Post back if there are more BSOD-s and if there are none, you can mark the thread as solved after 1 week of observing.
My System SpecsSystem Spec
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 Bsod worker_thread_returned_at_bad_irql




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