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Windows 7: BSOD occuring at random

09 Dec 2012   #1
Wolfgangs246

Windows 7 Professional 64 Bit
 
 
BSOD occuring at random

Hi all,

I have been using a SSD drive as my OS drive for the last year or so. During that time I have experienced random BSOD's that appear to occur literally at random. The BSOD's have occured in the midst of games, whilst surfing the web (using Google Chrome) and even when idling overnight (BOINC app running as screensaver)

I have only had 1 or 2 chances to see it happen in front of my eyes but the BSOD screen usually flashes by so quickly that I can't catch the error code. As such, I'd like your assistance in trying to figure out what the heck is going wrong with my computer.

Thank you in advance for your help!

Add-on Information:

Another problem noted is that after the BSOD occurs, the bios is unable to detect and load the OS from the SSD drive. This is resolved by performing a complete shutdown of the system. Any rebooting or Ctrl+Alt+Del will only result in a 'Boot Manager Not Found' error.


My System SpecsSystem Spec
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09 Dec 2012   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hiyya and welcome Wolfgang I am NO expert mate but if you can remember when those BSOD's occurred run back in the Event Viewer and truck through the events around that time or day it might pop up a reference to it / them.

To get Event Viewer > Start type "event" (without quotation marks) - it should pop up a blue tab at the top of the start list right click then run as administrator.

Click Custom Views > Administrative Events and trawl down the listings.

Sorry should have said any you find double click on that error and it should open up to give the details.
My System SpecsSystem Spec
09 Dec 2012   #3
Wolfgangs246

Windows 7 Professional 64 Bit
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Hiyya and welcome Wolfgang I am NO expert mate but if you can remember when those BSOD's occurred run back in the Event Viewer and truck through the events around that time or day it might pop up a reference to it / them.

To get Event Viewer > Start type "event" (without quotation marks) - it should pop up a blue tab at the top of the start list right click then run as administrator.

Click Custom Views > Administrative Events and trawl down the listings.

Sorry should have said any you find double click on that error and it should open up to give the details.
Thanks mate. Yeah I've looked through the logs. The last known event occured at 1:15am on the 9-DEC-2012. But based on the event log. IT doesn't look anything happened other than an unexpected shutdown.

Thought?
My System SpecsSystem Spec
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09 Dec 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

There are no dump files. We need small memory dumps. Check: Dump Files - Configure Windows to Create on BSOD

BTW, did you check for a newer firmware for the SSD?
My System SpecsSystem Spec
09 Dec 2012   #5
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Another option Wolfgang is to stop the PC from automatically restarting during the blue screen, tap F5 during startup, and at the menu, select Disable automatic restart on system failure.

Found this in a Google so might be worth a shot - what have you got to lose?
My System SpecsSystem Spec
09 Dec 2012   #6
Wolfgangs246

Windows 7 Professional 64 Bit
 
 

Hi All,

based on my system config. I have assigned a non-default dump folder. But this crash happened again overnight and when I check the folder, it's empty. The system Dump was configured to be the Kernel version. I'll set it up again and set it to the small dump version and hope for an event.

Oh, and the BIOS for my mobo and the firmware for the SSD are both uptodate.
My System SpecsSystem Spec
09 Dec 2012   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Good mate so have you got it set to that stop when it happens cosa screen shot would be really handy.

John
My System SpecsSystem Spec
09 Dec 2012   #8
Wolfgangs246

Windows 7 Professional 64 Bit
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Good mate so have you got it set to that stop when it happens cosa screen shot would be really handy.

John
Sorry man, I checked my BIOS and I don't have anything that specifically says 'don't reboot on error'. There was something that mentioned about in the event of a power loss if it a) Soft-Off, b)Full-On or c) Memory-state dependent. I set that of Soft-Off for noww but I'm not sure where I is the option you mentioned?
My System SpecsSystem Spec
10 Dec 2012   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hiyya mate no it isn't in the BIOS try this to do that


How To Disable the Automatic Restart on System Failure in Windows 7
My System SpecsSystem Spec
11 Dec 2012   #10
Wolfgangs246

Windows 7 Professional 64 Bit
 
 

Thanks man. I've set it up. I'll post again when I get the error code for more info. Thanks!
My System SpecsSystem Spec
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 BSOD occuring at random




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