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Windows 7: BSOD New system build, memory_management and kmod_exception_not_handle

21 Dec 2012   #31
Vinny1001

Windows 7 64 bit Professional
 
 

Ok now on startup, 10 seconds after logging in I get an error, "Run once wrapper has stopped working" then I get the system_service_exception bsod. I don't got anything new installed on startup other than printer drivers, could I give the dmp files if that'd help? Other than that, I am going to run the HD diagnostic and if the dmp files don't do anything I shall try to install on the 1TB

I noticed ever since this good install, I never did the printer stuff till yesterday... and since those have been installed, on my first turn off and boot up back in the morning, it blue screened.. so maybe the printer drivers cus it has a few processes for the printer run on start up. But I just disabled those on startup so I'll see if that changes anything.


My System SpecsSystem Spec
.
22 Dec 2012   #32
Vinny1001

Windows 7 64 bit Professional
 
 

ok i looked through the DMP files. and since i use epson i looked for epson related words in the dmp file and i found this

Event[1249]:
Log Name: Application
Source: Windows Error Reporting
Date: 2012-12-20T02:30:17.000
Event ID: 1001
Task: N/A
Level: Information
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: V1001
Description:
Fault bucket , type 0
Event Name: PnPDriverNotFound
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: WSDPRINT\EPSONArtisan_830E1AD
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:


so i noticed the event ID is 1001, hehe that's in my name, and i looked at event viewer and matched up the times the bsods occured, and those two bsods i got this morning, had event id 1001

So I am taking it that the printer drivers/software is causing this bsod?

I am very sorry for the constant posts, I just am letting you know all what has happened so once you have the chance you can read it and let me know what I can do from there. I appreciate all the help!

I also ran WD lifeguard HD test, it passed, ran seagate short and it passed, and I am currently running the long test. Doubt it's the HD after what I found and piecing all this evil printer driver stuff together :P
My System SpecsSystem Spec
22 Dec 2012   #33
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Scan the system for possible virus infection. (again)
Test the HDDs .... again ....
Post a screenshot of your HDD using Crystal Disc Info.
It is some HDD errors that is continuing.
My System SpecsSystem Spec
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22 Dec 2012   #34
Vinny1001

Windows 7 64 bit Professional
 
 

Kk got rid of rapid storage.
Did a scan, no viruses or anything.
Tested HD's with WD lifeguard, seagate short and long, the chkdsk you suggested earlier, no errors or problems
Screenshot is in the attachment

I disabled the printer stuff on startup the other night and I don't got any blue screens so far since that stuff isn't running. I remember too, while installing that, it gave me an option to continue to install because of some incompatibility thing or cancel the installation, but I continued it. So I think it may have been that.

Also, crystaldiskinfo says my C drive (the os) is running on SATA3. I thought it was sata6.. unless it's an older drive that can only do sata3. I forget. but yeah

Let me know if that screenshot is useful for anything. I think the problem is the printer drivers though, I'll wait awhile to see if it blue screens, if not, I'll try printing some stuff and seeing if it'll bsod.

Thanks for the continuous help!
My System SpecsSystem Spec
22 Dec 2012   #35
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Everything seems to be nice. Including the screenshot of the disc.

Now, observe the situation. Let us know how the computer is behaving
My System SpecsSystem Spec
22 Dec 2012   #36
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hi Vinny, I just wanted to let you know that you are, in fact, running in sataII mode (3Gb/S). You will notice in your screenshot it saying sata/300. However for the Western Digital drive you are using, it does not matter. A mechanical hard drive cannot go even as fast as SataII ( sata/300). Here is a screenshot of my drive. You will notice it says sata/600. That is sataIII mode.

Attachment 246682
My System SpecsSystem Spec
22 Dec 2012   #37
Vinny1001

Windows 7 64 bit Professional
 
 

Yes I will stay updated with this thread Arc, I am sure it's the printer drivers/software unless it continues to happen without those running or even if the printer stuff is uninstalled.

Yeah essenbe I was thinking that's what that meant because on my 1TB it shows the 6. And a HD can't go over speeds of Sata II even? Never knew that. learn something new each day! haha
My System SpecsSystem Spec
23 Dec 2012   #38
Vinny1001

Windows 7 64 bit Professional
 
 

...so.. i am back. with a whollllleeee new bsod. never had this one with the asrock even..

i use bluescreenview and it doesn't even show a name for this one, but it shows it has to do with..
hal.dd
ntoskrn.exe

the bug check code is 124

I googled some about the hal.dll but people are getting bsods from this by overclocking or something with the voltage.. i haven't touched anything with overclocking or any of that

I left my computer on for some .NET updates, and went out, came back and find out it had blue screened.
Maybe while it was installing updates it went into sleep mode and cut out? I'm doubting that, but no idea what else would have caused this.
I have also read a lot of people get it while gaming, yet mine doesn't relate to that since I wasn't well, doing anything cept updating haha

I included core temp screenshot (my temps are fine)

and the dmp files, which I looked at and found the part where it shows the bsod error, but this time it doesn't specify what caused it at all, unliked the printer issue i found earlier, this one doesn't say anything!
My System SpecsSystem Spec
24 Dec 2012   #39
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8008134028, be000000, 800400}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------
Follow the guide: Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
24 Dec 2012   #40
Vinny1001

Windows 7 64 bit Professional
 
 

Ok I have done most of those except installing a vanilla windows... and this was just a single bsod of the hal.dll, it's not like it's reoccurring where it's a persistent problem that can easily be found, because well, this is the first time it occurred, and for it to occur again it'll take days, or weeks, so it doesn't really help me.

If I bsod more, depending on which bsod I get, I may just install on my 1TB to see if it was the 500gb in case the 500gb HD is going bad soon.

Other than that, I think i fixed those other bsods, cept this new one.

Hopefully it can be fixed soon.

Anything else I can do?

And happy holidays!!!!!!!!
My System SpecsSystem Spec
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 BSOD New system build, memory_management and kmod_exception_not_handle




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