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Windows 7: BSOD New system build, memory_management and kmod_exception_not_handle

24 Dec 2012   #41
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Vinny, a stop 0x124 is a hardware error. You need to find out the problem hardware and replace it. Otherwise there will always be a chance of more BSODs. Follow the step #9 of the stop 0x124 troubleshooting link.


My System SpecsSystem Spec
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24 Dec 2012   #42
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Vinny1001, If you would rather, instead of waiting to see if it may be your Western Digital hard drive, you could download Western Digital's hard drive diagnostic program and run their tests which may tell you if there is a problem with the drive. I would run the long test. It takes quite a while to run but is much more thorough than the short tests. the 124 error is a general hardware error but gives no information on what type of hardware is causing the error. It is a common error in overclocking. I trust you are not doing that so the error must be coming from something else. And drivers can cause a 124 error. You could run memtest86 which is a ram test. Ram is one of the biggest causes of hardware errors we see here. It is quite a long test and is best run overnight. It is best run for 7 passes or until you see errors. If you see an error you can stop. The tutorial linked above will tell you exactly how to run it. If you have any questions Arc or someone will be happy to answer. These BSODs can be extremely difficult to diagnose and it is not an exact science, more of an art which Arc is very good at. Just stick with us and we will do our best at finding out the cause.
My System SpecsSystem Spec
25 Dec 2012   #43
Vinny1001

Windows 7 64 bit Professional
 
 

Got memory management bsod while the PC was logging into desktop
Don't understand why, I've tested the memory many many times, and I haven't had this one for awhile because before it was reoccurring.
Also, sometimes it freezes on shut down (rarely)
And it also hangs or freezes on start up either right before logging in or while it's logging in (more common)

Could this be a sign of a bad HD? But then again I've done tests, and after I get past logging in, it seems to be fine.
My System SpecsSystem Spec
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25 Dec 2012   #44
Vinny1001

Windows 7 64 bit Professional
 
 

got another bsod, read my reply right above this.

essembe, I have ran 5 HD tests, all passed. I also done memtest for 9 passes on the 2 sticks I have, as I had 2 other sticks that had errors but I already eliminated those. The 2 good sticks passed 9 times on memtest.

I am not planning to overclock unless this system is 100% running with no bsods, because then if i OC and bsod, then I'll know it's from the OCing.

If I am gaming, or doing things that require more work than logging in, I don't blue screen. It seems to only blue screen on logging in or near that. I have reformatted multiple times, installed windows successfully, so I don't know what else it can be.

Thanks for the help

Arc, I don't have any extra devices to remove, other than an extra GPU, and my 1TB that's only a year or so old. My 500GB which the OS is on, is 2+ years old, but right in my prior system, it never acted up.
Plus if I removed devices, well, it takes days for it to bsod if any, this would take forever, but I feel like if it was the GPU it'd bsod more often during games, not only on start up or on desktop with maybe 1 program open.. ya know?

I am thinking I can try to reformatt and put windows on the 1TB, and if it doesn't hang on start up or shut down, and no bsods, I would think the 500GB would have been the problem then. So I may reformat on the 1TB soon if all else fails..

Any other thoughts? I really feel like if it was a hardware issue such as the CPU even, it'd bsod more during well, everyhting. not only start up.

I really do appreciate this help!
My System SpecsSystem Spec
25 Dec 2012   #45
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Try what you have planned ... it may make some changes there.
My System SpecsSystem Spec
25 Dec 2012   #46
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Vinny, I have tried to skim through this thread and may have missed several things. You are a real champ for sticking with it. Not many people are willing to do this. I recall you saying you ran sfc /scannow. What were the results? It is a system file checker and will verify and try to fix any corrupted files or missing ones it finds. Have you run memtest86 on each slot in the board. It tests for memory errors, but any errors can be caused by a bad memory stick or can be caused by a defective dim slot. Memory management errors can be driver related, but usually relate to memory. They can also be the memory from your Graphics card. Would it be possible for you to remove completely the graphics cards and run off of on board graphics to eliminate this possibility? I realize this is a Pain but, at this point, we are trying to eliminate each thing, to verify whether it could be the board itself. Your possibilities, as I see them, is bad hardware somewhere along the line. memory, CD/DVD, Hard drive, GPU, PSU or the board. I realize this is a pain, but it is necessary to find the cause. trust me, I've done it more than I care to remember. I can give you some suggestions if you like, but they will require some work on your part. Each thing I suggest, believe me is what I do myself. If it has to be such a pain, make it as little a pain as possible. Let me know what you think it is. It is difficult to diagnose these things through messages. The person watching what is happening is the best to judge. I can only go by what you explain to us. I'm pretty much just a hardware guy. Arc is the expert when reading dump files and drivers. I'm not smart enough to do what he does. I just know how to take things apart and put them together and try to find the problem device. It is quite simple what I do. Simple, but can be a lot of extra work. Just let me know what you would like as well as what you think.
My System SpecsSystem Spec
25 Dec 2012   #47
Vinny1001

Windows 7 64 bit Professional
 
 

Well, I got this new asus, before i had the asrock, and now memory management bsods are jumping in, it was strong for a good 5 days or so, then it just starts happening. I have the same things running on start up and everything is the same as before, it's only on start up or logging in. Nothing has acted up with my GPU's, or if I use the GPU it doesn't blue screen, CPU i'd think it'd bsod more often, esp. during gaming, same goes for the GPU. All my games are on my 1TB and never get bsod when gaming.

I do understand what you want me to do, but just how this is piecing together does and doesn't point to certain items or hardware. my PC was going strong for a few days, nothing changed, then bsods again.

I am going to try the 1TB sometime, and if that still gives me bsods, I'll have to start pulling out my gpu's and.. cd drive.. and.. idk what else i'd be able to really pull out to test

EDIT:
plus, every since this fresh successful windows 7 installation, which was about a week ago, this is the first memory_management bsods i'm getting and i just got them both within 2 hours on both start ups, while it was logging into desktop. before when i had faulty ram sticks it'd bsod all the time so i doubt it's ram or the slots, and i doubt it'd be the graphics card otherwise wouldn't it have blue screened with memory_management or another related bsod within the past week??
My System SpecsSystem Spec
25 Dec 2012   #48
ickymay

win7 ultimate / virtual box
 
 

its' important to remember that running memtest is not a definitive way to say your Ram is good just because it doesn't generate errors, memtest will only detect badly faulted Ram and ultimately your O/S is the only way to truly stress Ram.

One good way of testing is to run Prime95 and if you have Ram problems you will get errors quite quickly show up.
Also use your sleep function on demand which really stresses Ram and often highlights faults.

I noticed on the Asrock motherboard your chosen Ram of crucial ballistic sport 16gb is not on the manufacturers QVL which is a strong indicator that your Ram isn't going to work on that board.

I don't know what combo you have on your Asus board so if you can post exact specs with what you have now we could take a look ?

your variety of persistent issues point at hardware and guessing from a distance it looks like Ram ..............
My System SpecsSystem Spec
25 Dec 2012   #49
Vinny1001

Windows 7 64 bit Professional
 
 

I guess I can try prime95. What should I do with prime95 once I obtain that? Ram tests? how long?

sleep function on demand? like putting the computer in sleep mode?

That was true, I did notice that, but on the crucial site for that ram, it noted the asrock board was supported.

I now have the asus P8z77 V LK with crucial ballistix sport

see thing is, I had a good system running, ever since today it just started getting bsods on each start up, if left off for awhile. If it bsods, I just restart and it's fine. But if I turn it off.. go to work.. come back, and then it'll blue screen on first start up. this just started today!

The past week it never did this, it'd start up and hang sometimes, sometimes freeze, not too often but it's noticeable. But all of a sudden I am getting bsods as i explained on a start up after a long time of being off.

I don't have anything new running on start up, or anything new installed. It's all the same stuff as when it was fine, to what it's at now, but it's deciding to blue screen like explained.

I just got home and now i got page_fault_in_nonpaged_area bsod
in the dmp files it says.

Event[2877]:
Log Name: Application
Source: Windows Error Reporting
Date: 2012-12-25T20:59:13.000
Event ID: 1001
Task: N/A
Level: Information
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: V1001
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: svchost.exe_SysMain
P2: 6.1.7600.16385
P3: 4a5bc3c1
P4: sysmain.dll
P5: 6.1.7601.17514
P6: 4ce7c9db
P7: c0000005
P8: 000000000001a490
P9:
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_svchost.exe_SysM_4a76a29b4744e116a4d186e65 a48b89da18b_115159b3

blah... this all just. sucks. lol. what i don't understand is it does it on the first start up, then after that it's fine. maybe something with the cmos? idk. doubt that though.

Thanks for the help so far everyone. I'll do prime95 soon, as well as removing the gpu's tomorrow and see if the problem still persists to elimate some hardware :|
My System SpecsSystem Spec
26 Dec 2012   #50
ickymay

win7 ultimate / virtual box
 
 

I have to be honest I haven't studied this thread as I'm just grabbing five minutes before i get dragged kicking and screaming back into Christmas stuff so forgive me if its been covered.

Yes try Sleep mode for stress testing Ram.


Have you tried unplugging all sata connections and re-securing.

Have you got fully updated firmware on an SSD if fitted.

Have you tried a different PSU.

Can you please provide the identifying numbers for your crucial ballistix sport.
My System SpecsSystem Spec
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