Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: bsod when going to sleep/hibernate on asus k53e

09 Dec 2012   #1
vv75

Windows 7 Ultimate x64, Windows Server 2008 Enterprise, Windows XP Professional
 
 
bsod when going to sleep/hibernate on asus k53e

i have bsods when the laptop is going to sleep or hibernate. from what i've analyzed the crashdumps myself with windbg, there's some driver that hangs at handling an IRP. i don't have symbol files on this system, so windbg didnt tell me what driver is that.

attached are my minidumps. can someone have a quick look at the most recent ones and tell me what driver(s) causes the problem?


My System SpecsSystem Spec
.
09 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello vv75.

It is caused by Atheros network adapter driver.
Code:
!irp fffffa800bb2dc10
Irp is active with 5 stacks 3 is current (= 0xfffffa800bb2dd70)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa800a898050 00000000 00000000-00000000    
          Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
*** WARNING: Unable to verify timestamp for ndis.sys
*** ERROR: Module load completed but symbols could not be loaded for ndis.sys
 \Driver\athr
            Args: 00014400 00000000 00000004 00000002
Which is an old one.
Code:
lmvm athrx
start             end                 module name
fffff880`05480000 fffff880`0572a000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Tue Oct 04 12:19:29 2011 (4E8AAC79)
    CheckSum:         002B1FA7
    ImageSize:        002AA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from ATHEROS drivers for Microsoft Windows (Atheros?????)

Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Uninstall the programs:
Code:
Start Menu\Programs\ASUS    Public:Start Menu\Programs\ASUS    Public
Start Menu\Programs\ASUS Utility    Public:Start Menu\Programs\ASUS Utility    Public
Let us know the results.
My System SpecsSystem Spec
09 Dec 2012   #3
vv75

Windows 7 Ultimate x64, Windows Server 2008 Enterprise, Windows XP Professional
 
 

thank you. yes, athrx.sys is the atheros wifi card driver. and it's the freshest available from asus k53e downloads.
i tried the link you provided, thank you very much again, the driver from there installed fine (also seems to reflect that atheros was bought by qualcomm).
results... we need time to see the results, the problem does not reproduce at my will.
My System SpecsSystem Spec
.

10 Dec 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Wait and see how it goes, let us know the results. OK?
My System SpecsSystem Spec
10 Dec 2012   #5
vv75

Windows 7 Ultimate x64, Windows Server 2008 Enterprise, Windows XP Professional
 
 

nah. same shit. new minidump attached.
My System SpecsSystem Spec
10 Dec 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Do it again ... first uninstall the driver using |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download.

If its wireless (Atheros AR9002WB-1NG Wireless Network Adapter), match your device from here:
If its not a wireless (Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)), match your device from here:Also, disable USB selective suspense. USB Selective Suspend - Turn On or Off

Uninstall Avast using Avast Uninstall Utility.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Let us know the results.
My System SpecsSystem Spec
10 Dec 2012   #7
vv75

Windows 7 Ultimate x64, Windows Server 2008 Enterprise, Windows XP Professional
 
 

yes, it's wireless. the ethernet driver doesn't involve athrx.sys. iuninstalled the driver repeatedly, checking the box "also delete driver from system" until windows said it doesn't have any driver for this device. then installed the driver from atheros.cz again.
again, time is needed to see if it's solved...
My System SpecsSystem Spec
11 Dec 2012   #8
vv75

Windows 7 Ultimate x64, Windows Server 2008 Enterprise, Windows XP Professional
 
 

no luck. new minidump.
and i'm not surprised, atheros is in fact the stupidest brand of all wifi world, even the cheapest ralink is of much better quality.
My System SpecsSystem Spec
11 Dec 2012   #9
vv75

Windows 7 Ultimate x64, Windows Server 2008 Enterprise, Windows XP Professional
 
 

it seems that i found an even newer driver for this f*ing atheros, Qualcomm Atheros AR9000 Series Wireless LAN Driver for Microsoft Windows | HP® Support
(.200, the existing one is .75)
My System SpecsSystem Spec
12 Dec 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Last crash was also the same .... what is the situation after applying the newer driver?
My System SpecsSystem Spec
Reply

 bsod when going to sleep/hibernate on asus k53e




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Asus K53E Laptop with 0x00000124 BSOD
My brother has had this laptop for maybe 2 or 3 years, not exactly sure. Anyway, he said it stopped working one day. He bought a new laptop and I'm trying to see if this Asus K53E is fixable. Started with his install of Win7, original install from Best Buy a few years back. Battery in, no AC...
BSOD Help and Support
BSOD on Sleep/Hibernate, ASUS G74S, Kernel Power 41
For over 6 months I have had BSOD on sleep (including Auto-sleep) and Hibernate. Sometimes after waking up from Sleep I can enter my Password before it crashes, other times just crashes. Critical error logged is Event ID 41 Kernel Power. I deleted all the ASUS Bloatware. Have intermittently...
BSOD Help and Support
how can i reboot my asus k53e
my asus k53e laptop won't boot. the asus logo comes up and it goes to black screen. I tried all of the "f keys". asus no longer supplies backup disk. Any ideas?
Performance & Maintenance
asus K53E
hi im not sureif this is in the right forum but here goes, i have an asus K53e windows 7 home 64 and every time it restarts from a hibernation it crashes/freezes and will have to power down and start up again, this really starting to be annoying and would like some help please
BSOD Help and Support
ASUS K53E Laptop BSOD on Hibernate
Hello, I purchased my laptop about 3 weeks ago and have been using it to stream online classes I'm taking. I'm using an ASUS K53E notebook which was purchased at a local Best Buy. It is running Windows 7 Ultimate x64 and I have Kaspersky PURE installed on my computer. For the first 2-2.5...
BSOD Help and Support
Asus laptop hibernate and sleep issues
I have had my Asus laptop for about 3 months now and I have been continually having issues with the sleep and hibernate functions of my laptop. My computer goes to sleep/hibernates fine but whenever I try to wake it up it looks like everything is going fine for about 10 seconds or so and then it...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 16:53.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App